Hello,
I've experienced several issues HP Instant Ink with this website that make it difficult to use. Disconnections, poor handling of ping, limited popular time controls, numerous cheaters, and a convoluted UI with a weak engine in analysis are all problematic. Unfortunately, I often have to return to other platforms like lichess for a better experience. This website needs significant improvements to be more user-friendly and reliable.
Best regards,
Joan Henry
chess.com is a horrible app/website

Hello,
I've experienced several issues HP Instant Ink with this website that make it difficult to use. Disconnections, poor handling of ping, limited popular time controls, numerous cheaters, and a convoluted UI with a weak engine in analysis are all problematic. Unfortunately, I often have to return to other platforms like lichess for a better experience. This website needs significant improvements to be more user-friendly and reliable.
Best regards,
Joan Henry
I agree, but Lichess is even worse. I'm afraid there's no good, reliable, honest and attractive chess platform to play online nowadays.
I absolutely despite this website because of its terrible functionality.
- Got disconnected to the Internet for 5s and then while everything else was able to function, the game is unable to reconnected
- Horrible system to deal with ping. Every time I was able to move in time in lichess, it would be a loss here.
- 10+0 and 15+10 are the only popular time control for rapid. And SO MANY cheaters
- UI in analysis is so convoluted with weak engine. Anytime I want a serious analysis, I have to move back to lichess again.
- More and More
I can’t defend this website anymore