Chess.com should really disclose what Community Guideline Violation you broke when you get muted.

I'd like a reason why my thread trying to get put in charge or chess.com was locked after 11 days being open with no explanation. I had valid points and was being 100% serious.

i thought you were admitting it was a troll parody thread?

I never paid chess.com a dime. If they fix their system then i may consider it

My thread was not a troll parody thread. I was being just as serious as veryverystern and feel strongly that I should be in charge.

well nobody should take you seriously then. you have no qualifications to be in charge whatsoever.

Hi all! Just a brief heads up were monitoring this discussion and still interested in your thoughts. Keep the discussion healthy and please make realistic suggestions. I'm completely open to giving this feedback to the relevant teams to see if there is further ways we can continue to improve.

Warm regards,

Your friend and community peer,

Richard

@long_quach,

I haven't deleted any thread this evening, however if a member is closed for abuse and they happen to be the OP of a thread this will also remove the thread, so it's possible that this may also have happened.

Chess.comis getting exposed.

fr lol me too

Do you understand yet? If I just deny that I was trolling does that make it so? Is there anyone else on here who might be more of a troll than they admit to? 🤔

In January, there were over 100K fair play bans and nearly 200K abuse bans: https://www.chess.com/article/view/chesscom-update-february-2025#FairPlay. Any proposals have to be practical to implement at scale. It's not practical to give a detailed personal message to every single banned account.

Well just say what rule you broke when you get muted or banned, not even a detailed personal message. But when i get muted i dont get what rule i broke

The goal is to grow the game of Chess

The site does van and mute accounts but many times members get reported for issues that are not bannable of deserving of mutes.

Which four accounts?

The thing is, usually when someone is banned, they know why. Even if they don't know which specific rule they're violating, they generally know they're stirring up trouble.

And in terms of rule violations - often, it might not be any one single thing; it may well be the combination of multiple factors that make chess.com decide that enough is enough.

Banning people means less advertising revenue and no chance of you buying a premium membership. So chess.com would rather not ban you unless your behaviour is sufficiently negative that it creates an unpleasant experience for other people.

as far as i know it's probably an automated system so they wouldn't know anything about it. if you get enough false reports you will get muted/banned no matter what.

There are some automated systems but I don't believe any that ban for content related reason.

Kids these days couldn't accept the mute and ban and complain everytime. There are possibily millions of accounts which are banned/muted. Chess.com isn't gonna tell you "you got banned because you posted an inappropriate image (with the image) or "You are a predator" so they just didn't tell you the reason. If you want to know your reason, contact Support.

P.s: the OP wants a 10 mute streak, wonder why he would post this forum.

I believe the only automated system that closes accounts is fair play-related, and maybe also the spam filter for spambots. Reports might trigger an investigation but would not in and of themselves lead to a ban.