Crashing entire browser now

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Avatar of Killing_Joke

Upgraded my OS and using Safari Version 26.2 (19623.1.14.18.4)

When playing blitz, Chess.com is causing Safari to freeze and crash, requiring a force quit.

Come on you guys!!! This should not be happening.

PLEASE FIX!

Avatar of justbefair

Please make a bug report using the Support site to let the developers know

Avatar of Killing_Joke

I don't know where that is, what support site?

Avatar of Sir_TrashPanda
Killing_Joke wrote:

I don't know where that is, what support site?

https://support.chess.com/en/articles/8583752-how-do-i-report-a-bug-or-make-a-suggestion

Avatar of Martin_Stahl

Are you still seeing this? If so, 26.3 is available, can you update?

Avatar of HowardRoark277

I've had my Safari browser crash intermittently for a couple of years when playing Blitz. It was one for most of last year but now it's freezing regularly and in several instances I have lost online work by having to relaunch. I would appreciate Chess.com reading this and replying directly to me with an explanation and a free year of membership.

Avatar of Martin_Stahl
HowardRoark277 wrote:

I've had my Safari browser crash intermittently for a couple of years when playing Blitz. It was one for most of last year but now it's freezing regularly and in several instances I have lost online work by having to relaunch. I would appreciate Chess.com reading this and replying directly to me with an explanation and a free year of membership.


What's your browser version?

Avatar of HowardRoark277

@Martin_Stahl

Avatar of HowardRoark277

hi Martin, Am using Safari

Avatar of HowardRoark277

weirdly, the numbers are not showing up... so... twenty six, point, two

Avatar of Martin_Stahl

On your settings do you have Natural or Arcade animations enabled?

Avatar of Killing_Joke
Martin_Stahl wrote:

Are you still seeing this? If so, 26.3 is available, can you update?

I am going to see if I can update... I am updating the OS now...