Custom Bot Game Feature Removed

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Avatar of morabro

Sometimes I like to play against bots with certain assists enabled, such as the live evaluation bar so I can get feedback in live time during games or warmups.  This feature seems to have been removed from the chess.com website but is still available in the mobile app.  Now, instead of full challenge/friendly/custom settings, there are only time control options when selecting a bot to play.  I am a premium/diamond member, so I don't think the answer is that this feature was moved behind any subscription paywall.  Were these features removed in pursuit of a plain interface at the expense of a feature-rich and robust experience?  If so, this is very disappointing, as I quite liked these options and I usually expect to get more features and functionality in exchange for my continued payments/subscription over time, not less.  

When I asked the AI support chat, it still had the instructions on how to use these features as previously organized, which have ostensibly been moved/removed.  

Avatar of justbefair
morabro wrote:

Sometimes I like to play against bots with certain assists enabled, such as the live evaluation bar so I can get feedback in live time during games or warmups.  This feature seems to have been removed from the chess.com website but is still available in the mobile app.  Now, instead of full challenge/friendly/custom settings, there are only time control options when selecting a bot to play.  I am a premium/diamond member, so I don't think the answer is that this feature was moved behind any subscription paywall.  Were these features removed in pursuit of a plain interface at the expense of a feature-rich and robust experience?  If so, this is very disappointing, as I quite liked these options and I usually expect to get more features and functionality in exchange for my continued payments/subscription over time, not less.

When I asked the AI support chat, it still had the instructions on how to use these features as previously organized, which have ostensibly been moved/removed.

It looks like all the options , including the evaluation bar, were still there when I looked at the custom settings for one bot:


I don't play often against the bots so I don't know if the menu has been rearranged.

Avatar of akaCash

I was just looking for the same thing. I noticed the site has been having trouble today so maybe they were trying to update something and had a bug pop up and that's why it's not working atm.

Avatar of blagger-UK
akaCash wrote:

I was just looking for the same thing. I noticed the site has been having trouble today so maybe they were trying to update something and had a bug pop up and that's why it's not working atm.

Hope it is temp issue as it is a deal breaker for me

Avatar of akaCash
blagger-UK wrote:
akaCash wrote:

I was just looking for the same thing. I noticed the site has been having trouble today so maybe they were trying to update something and had a bug pop up and that's why it's not working atm.

Hope it is temp issue as it is a deal breaker for me

Yeah same. Unfortunately they fixed whatever issues they were having the other day and the live feedback still isn't back. That was actually one of my favorite things since I'm still really new and learning.

Avatar of akaCash

Just a heads up in case anyone else comes across this but the features are all back again. If you haven't checked the options look now because they have everything there. We're back boys. happy