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Unfortunately, it happened once too many times for me not to leave a review.
I like chess.com, but I hate it when I lose the game just because, I lose my connection for a few seconds, especially when is not my turn.
If i lose my connection and my time runs out, then fair - i lose the game. But if i have time on the clock by the time i reconnect, then i should be able to continue.
Its just not fair.