Message Keeps Returning
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I’m using the iPhone app. I have the same message in my inbox every day, and every day I archive it. I have tried everything I know to permanently delete it. Any information on how to permanently delete it?
4 days ago
0
#2
Hi @reebahaben 👋
That sounds frustrating, especially when you've already tried archiving it multiple times.
If the message keeps coming back after being archived, it’s likely tied to a system-generated message (like a club invite, friend request, or auto-generated reminder). Sometimes these can get 'stuck' in the inbox if they weren’t properly cleared by the system on the app side.
You could try:
1. Logging into Chess.com via desktop browser, go to Messages > Inbox, and try deleting it there directly.
2. If that doesn’t work, I recommend messaging:
🔗> Submit a Request
Let them know what the message says and that it keeps reappearing; they should be able to help clear it on the backend.
Hope it gets sorted soon!
@JosephReidNZ ♟