Yeah same for me, been happening a lot today. Not sure if the coverage of Tata Steel Chess tournament has anything to do with it. or the 12 Tera Byte tablebase programme they now have. https://www.chess.com/analysis?tab=tablebase
POST IMAGES ABOUT OVERLOAD HERE!
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Jan 24, 2023
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#3
Me too. All day! But our memberships should be extended as compensation since through no one’s fault we have not been receiving the services we have paid for.
Jan 24, 2023
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#4
PaulyD81 wrote:
Yeah same for me, been happening a lot today. Not sure if the coverage of Tata Steel Chess tournament has anything to do with it. or the 12 Tera Byte tablebase programme they now have. https://www.chess.com/analysis?tab=tablebase
The tablebases use storage and wouldn't have an outsized impact on site connections or load.
Jan 24, 2023
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#5
Regarding the database/5xx messages, the site has been experiencing very high loads and are working on optimizations and capacity increases to alleviate issues.
https://www.chess.com/blog/CHESScom/chess-is-booming-and-our-servers-are-struggling
The important thing is for chesscom to prioritize profit over anything else, including the product, then throw out some mittens memes to trivialize it.
Jan 25, 2023
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#7
Jan 25, 2023
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#8
evelynamodifieddog wrote:
The important thing is for chesscom to prioritize profit over anything else, including the product, then throw out some mittens memes to trivialize it.
Except for the fact that's not at all what's happening 
Jan 25, 2023
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#9
Martin_Stahl wrote:
Regarding the database/5xx messages, the site has been experiencing very high loads and are working on optimizations and capacity increases to alleviate issues.
https://www.chess.com/blog/CHESScom/chess-is-booming-and-our-servers-are-struggling
I don't mind that a site has issues from time to time. I do mind that there's issues for days and days and not a single mention of timeline to resolution.
Is there an ETA?
Martin_Stahl wrote:
evelynamodifieddog wrote:
The important thing is for chesscom to prioritize profit over anything else, including the product, then throw out some mittens memes to trivialize it.
What is happening is we are paying for a product that fails to work, and you want to be smug about it.
Except for the fact that's not at all what's happening
Jan 25, 2023
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#11
kentebird wrote:
Martin_Stahl wrote:
Regarding the database/5xx messages, the site has been experiencing very high loads and are working on optimizations and capacity increases to alleviate issues.
https://www.chess.com/blog/CHESScom/chess-is-booming-and-our-servers-are-struggling
I don't mind that a site has issues from time to time. I do mind that there's issues for days and days and not a single mention of timeline to resolution.
Is there an ETA?
That article has that information.
Some updates are planned to be in place by the end of the week. Other planned work, could take 2-3 weeks.
That initial work will hopefully minimize issues until all the changes and updates are completed.
Jan 25, 2023
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#12
evelynamodifieddog wrote:
What is happening is we are paying for a product that fails to work, and you want to be smug about it.
I don't think anyone is trying to be, or actually being, smug about it.
The doubling of traffic in a couple of weeks, for a site that was already getting a lot of traffic, was unexpected. Staff have been working hard at identifying things to optimize and immediately began working on identifying things to change and capacity increases to alleviate issues.
Jan 25, 2023
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#13
donkey wrote:
its happening every day now
From what I can tell, today seens a lot better than it was last week and certainly better than yesterday. When traffic remains high, there will likely be some issues until all planned changes are implemented.
The OP did ask for pics of overload....
This is what the C.C. servers look like. 
Jan 25, 2023
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#15
Martin_Stahl wrote:
kentebird wrote:
Martin_Stahl wrote:
Regarding the database/5xx messages, the site has been experiencing very high loads and are working on optimizations and capacity increases to alleviate issues.
https://www.chess.com/blog/CHESScom/chess-is-booming-and-our-servers-are-struggling
I don't mind that a site has issues from time to time. I do mind that there's issues for days and days and not a single mention of timeline to resolution.
Is there an ETA?
That article has that information.
Some updates are planned to be in place by the end of the week. Other planned work, could take 2-3 weeks.
That initial work will hopefully minimize issues until all the changes and updates are completed.
Thank you.
Terrible.
Jan 30, 2023
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#17
It’s becoming a daily occurrence. Particularly frustrating because you really can’t “contact us” I’d cancel my membership but they make that almost impossible too. It’s becoming a joke of a site.
Jan 30, 2023
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#18
merlinextralight wrote:
It’s becoming a daily occurrence. Particularly frustrating because you really can’t “contact us” I’d cancel my membership but they make that almost impossible too. It’s becoming a joke of a site.
The Contact Us process works. It's just that you need to try and look up an answer to your issue before you can get the Ask link. You can either add something in the search box and hit enter or click the search icon with a blank search term to get it.
Jan 30, 2023
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#19
So when I try the contact us on the IPad I type in a question, and it never gives me the option of actually responding to anyone other than the bot.
Jan 30, 2023
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#20
At this point, I’m just going to dispute the charge on my credit card. They’re not giving the service they promised; they’re not addressing the failure; and they’re not even providing a reasonable way to cancel.
the fact that they chose to grow faster than they could handle is not my problem
Server Overloaded
I had an overload posting this!