maybe instead of adding bots for women's month, cats, and such, you should focus on fixing stuff.
for example game review: retrying any inaccuracy wrongly kicks you out of the review.
analysis: sf11 calls moves inaccuracies or even mistakes, when sf15 says top move.
review accuracy goes from 80 on sf11 to anywhere 60-95 on sf15.
website design is helplessly broken on safari, no matter what settings, font sizes, window size, zoom percentages, are used.
the latest wave of sign ups clearly brought with it a massive wave a cheating. maybe require govt id to be "verified", and verified users can choose to only be paired from pool with other verified users.
rating manipulation/smurfing/sandbagging/speedrunning: nothing much to say here. clearly chessCom is not even trying. it would take nothing to detect a loss of 600 rating points, especially at higher ratings. this undetected virus is even more widespread across the chessCom jungle than cheating is - obviously because it is undetected, so why not troll away?
oh, and refunding points for speedruns is not nearly enough of a justification. imagine playing speedrunners all day, getting crushed by "1100s", basically not a fun chess day, and then a message "oops lol here are you 400 points back". oh well now i'm ok! said nobody ever.
try harder. your open source free ad-free competition is smoking you right now. why would I spend a cent ever for a membership? (no, I didn't pay for mine, I won an arena for it).
have you tried turning it off and on again?
You can't chose the engine used on the Review, just the cloud position analysis and local analysis, but the difference between the local engine and the review is going to come down to depth.
The site tried to run a verified program and there wasn't sufficient interest in it so it was put on hold.
As to the sandbagging, there are already some automated processes in place for that, from preventing playing in event down to closures.. The site closed over 120,000 accounts last month for fair play issues: https://www.chess.com/article/view/chesscom-update-february-2023#FairPlay
.