The chess.com wants to make stats with that. Or maybe someone seriously believes Diamond members will be using the same emojis as the Platimun members and the Gold members the same emojis as the Diamond members? Already I've noticed multiple occurences of women members having chosen the '' pink diamond.'' Which makes me wonder why there nota Pink panther emoji?? That one might become very popular.
show your flair!
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autobunny wrote:
EscherehcsE wrote:
One advantage of being a freeloader - flair is not an option!
That's unflair
very punny
Martin_Stahl wrote:
Well, don't really know what to say. Forums don't always get seen by staff and may not be seen by staff that can resolve the issue or answer why the issue won't be resolved, or if might be on the tracker to be fixed but may be low priority. did you miss the part where i wrote that staff responded similarly to what you did here? that means they took the time to basically say they don't care to read or answer.
Adding additional issues to a single topic also makes it more likely for it to be missed. Also, my understanding is that most tickets are answered in a couple of business days, though that might just be to say it is being referred to developers; I have no idea if those are followed up or not.
on the point of additional issues, the rollout of v3 was begging for staff input. call me crazy, but i would think it would be easier to address multiple issues directly instead of using a workaround where multiple emails go back and forth.
martin, i see you here often attempting to help out the members, doing staff's job, really, without knowing what they are doing. on this i do not believe you can defend them.
They need a "finger" flair. Or a British "dual finger" flair. And flowers. Lot's of flower flair. Oooh, they could open the flair up to have people design their own flair! That would be fun! I have LOTS of ideas for flair! LOTS!! 
Aug 28, 2019
0
#26
AlCzervik wrote:
Martin_Stahl wrote:
Well, don't really know what to say. Forums don't always get seen by staff and may not be seen by staff that can resolve the issue or answer why the issue won't be resolved, or if might be on the tracker to be fixed but may be low priority. did you miss the part where i wrote that staff responded similarly to what you did here? that means they took the time to basically say they don't care to read or answer.
Adding additional issues to a single topic also makes it more likely for it to be missed. Also, my understanding is that most tickets are answered in a couple of business days, though that might just be to say it is being referred to developers; I have no idea if those are followed up or not.
on the point of additional issues, the rollout of v3 was begging for staff input. call me crazy, but i would think it would be easier to address multiple issues directly instead of using a workaround where multiple emails go back and forth.
martin, i see you here often attempting to help out the members, doing staff's job, really, without knowing what they are doing. on this i do not believe you can defend them.
I find it easier to keep track of one issue in a thread than multiple issues, especially in a forum where things can easily be missed in a batch of postings, some valid and some a little less than.
That said, if you feel that bringing issues forward in that manner is getting you the desired results, then keep it up.
Tickets are likely tracked more closely than any topics and it is easier to see if multiple people report the same things.
Aug 28, 2019
0
#27
Martin_Stahl wrote:
The Help and Support forums are primarily member answered. If you want to get a problem to staff, using the bug report or direct ticket is your best bet.
Just wrong. Where's my emoji & flair for .. oh wait, 🙄🙄🙄 .. cannot roll my eyes enough on this comment.
I'm old enough to recall @Martin_Stahl being a member one day, then a STAFFer, then a Moderator, then not a Moderator, then a Moderator again, then not a Moderator, and now once more a Moderator. Good to know Chess.com are consistent with their HR protocols.
It's also good to see the Cult of V3 come out once more to squash any reasoned feedback that may be critical of the Dev Team's output. *golf_clap* Well done team, well done. Maybe you'll get a virtual 🍪 or ✴ in your inbox tomorrow.
Aug 28, 2019
0
#28
Martin_Stahl wrote:
Tickets are likely tracked more closely than any topics and it is easier to see if multiple people report the same things.
I'm not sure you understand how websites work, Martin. Whether it's a ticketed system or via messages, or posted here in the threads, astute website workers can fairly easily track multiple instances of an issue. It takes but a few string searches, which, oddly enough, can be thrown together in a batch file for convenience.
Aug 28, 2019
0
#29
Spacebux wrote:
Martin_Stahl wrote:
Tickets are likely tracked more closely than any topics and it is easier to see if multiple people report the same things.
I'm not sure you understand how websites work, Martin. Whether it's a ticketed system or via messages, or posted here in the threads, astute website workers can fairly easily track multiple instances of an issue. It takes but a few string searches, which, oddly enough, can be thrown together in a batch file for convenience.
I understand how websites work. Yes, it is possible to track in other ways but it is easier to see that X number of people have opened tickets requesting some feature/change or reported a bug, than finding the same things posted over hundreds of topics, in multiple forums, in thousands of posts. In addition, multiple people can post similar things, where a scripted solution wouldn't correlate them as being related.
I'm fairly confident that a lot of things get posted that staff never sees or isn't seen by staff that can provide input. @jdcannon is one of the more likely people that is in the forums a lot and can either answer questions or refer issues to the appropriate place. But he isn't in every topic either.
Aug 28, 2019
0
#30
Martin_Stahl wrote:
I understand how websites work. Yes, it is possible to track in other ways but it is easier to see that X number of people have opened tickets requesting some feature/change or reported a bug, than finding the same things posted over hundreds of topics, in multiple forums, in thousands of posts.
No no no no no. Wrong. Do you think HTML is all graphical data, Martin? Just plain wrong. When you go to set up a server to host a web site, you have multiple files on a disk storage repository. The files are organized according to the code ... nevermind.. just let the big boys who know how to code answer for themselves, Martin. You keep digging a hole with your holier-than-thou rhetoric. I'm sure chess.com is glad you no longer speak for the site.
Aug 28, 2019
0
#32
DrSpudnik wrote:
I sometimes have a flair for the dramatic. Does that count?
like the 2 people we know of, right ? (pm you privately)
Martin_Stahl wrote:
I'm fairly confident that a lot of things get posted that staff never sees or isn't seen by staff that can provide input. bullsh!t. staff is quick to remove any mention of cheating, religion, etc. they are also usually quick to see and remove spam. so, they are here. why not answer questions? @jdcannon is one of the more likely people that is in the forums a lot and can either answer questions or refer issues to the appropriate place. But he isn't in every topic either.
Aug 28, 2019
0
#34
kco wrote:
DrSpudnik wrote:
I sometimes have a flair for the dramatic. Does that count?
like the 2 people we know of, right ? (pm you privately)
this is way more dramatic, adventurous even
ha
Sep 1, 2019
0
#36
If we get to select our own flair, here's mine. Otherwise I'll stick with my gold star. I never got any of those as a kid.
Why is anyone arguing? There's only one member defending them, which is his right, but ultimately most people disagree-- which is what matters. I'm a paying member, so I do have a bone to pick if chess.com decides to unilaterally downgrade their services. I would quickly stop complaining if they would give me my money back. I signed up for the unlimited tactics, 3d board (best part of this site now), and report. The report on the desktop version is useless, thus making CAPS useless. I love the 3D board and tactics but they've made the board too small relative to the negative space on the screen. Nothing they've added makes any sense. Puzzle rush was a hit but that's the direction the site should be focused on: making the site FUN. Tiny boards, innaccurate reports, and flair are not fun. ADD FEATURES DONT REMOVE THEM.
Sep 1, 2019
0
#38
jetxj9 wrote:
Take my flair, please!
Another Henny Youngman fan I presume lol.
Sep 1, 2019
0
#39
Spacebux wrote:
Martin_Stahl wrote:
I understand how websites work. Yes, it is possible to track in other ways but it is easier to see that X number of people have opened tickets requesting some feature/change or reported a bug, than finding the same things posted over hundreds of topics, in multiple forums, in thousands of posts.
No no no no no. Wrong. Do you think HTML is all graphical data, Martin? Just plain wrong. When you go to set up a server to host a web site, you have multiple files on a disk storage repository. The files are organized according to the code ... nevermind.. just let the big boys who know how to code answer for themselves, Martin. You keep digging a hole with your holier-than-thou rhetoric. I'm sure chess.com is glad you no longer speak for the site.
I know exactly how websites work. Go ahead and make your assumptions and being wrong 
And I never "spoke for the site," that again was a wrong assumption on your part.
Sep 1, 2019
0
#40
AlCzervik wrote:
Martin_Stahl wrote:
I'm fairly confident that a lot of things get posted that staff never sees or isn't seen by staff that can provide input. bullsh!t. staff is quick to remove any mention of cheating, religion, etc. they are also usually quick to see and remove spam. so, they are here. why not answer questions? @jdcannon is one of the more likely people that is in the forums a lot and can either answer questions or refer issues to the appropriate place. But he isn't in every topic either.
Moderators catch a lot of that, but even then, things get missed.
yes! another improvement by cc! this one is better than the achievement awards! all members can now pretend they are teenagers using emojis to communicate!
brilliant stuff by cc. talk about playing to the base.
nevermind all the unanswered posts in help and support. ...
The Help and Support forums are primarily member answered. If you want to get a problem to staff, using the bug report or direct ticket is your best bet.
um. yeah, i've received the same response from david in other topics (i'm sure you've noticed it). in those topics, others and i have multiple questions/issues. so, occasionally staff will give this stock response, as you have, and ignore the actual issues people are writing about.
i contacted staff via direct ticket last december and nothing has been done.
Well, don't really know what to say. Forums don't always get seen by staff and may not be seen by staff that can resolve the issue or answer why the issue won't be resolved, or if might be on the tracker to be fixed but may be low priority.
Adding additional issues to a single topic also makes it more likely for it to be missed. Also, my understanding is that most tickets are answered in a couple of business days, though that might just be to say it is being referred to developers; I have no idea if those are followed up or not.