Subscription Broken

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Avatar of orgCrisium

Cancelled my subscription 1 year ago and now it automatically renewed it.

There is no where on the site you can remove your credit card.

Nor can you get your money back from their bugged software.

Not allowing us to remove our credit card details from the website is a violation!!!

I am changing banks and making my credit card invalid, because of this broken website.

Avatar of justbefair

https://support.chess.com/en/articles/8609289-how-can-i-update-my-membership

Avatar of orgCrisium

this solves nothing, like I already stated. I cancelled my member ship 1 year ago and it auto renewed it anyways.