Well what was it that you needed help with?
The support does not respond
Sort:
The main question is why the standard feature does not work
justbefair wrote:
Which standard feature?
Contacting the live support member
2 hrs ago
0
#6
MrChatty wrote:
justbefair wrote:
Which standard feature?
Contacting the live support member
Just to chat?
Was there an actual issue that you could not get support for?
justbefair wrote:
Just to chat?
No, I don't use the support bot for something like "Hello, how are you?" or "Have you watched the new Superman movie?"
justbefair wrote:
Was there an actual issue that you could not get support for?
There was a list of issues, most of them are not for the forum, I have sent you an example in direct messages
When I try to contact to a live human via the superb support bot it happens more and more rarely:
Last time I saw a live support member was between the screenshot #1 and screenshot #2 (more than 4 weeks ago) but the outcome was still near zero.
Requests on screenshots #1 and #2 were closed without any reply, I am not sure if the request on screenshot #3 is active or not.
Why are requests just abandoned?