What the heck happened to the tournaments section?

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Avatar of goodspellr

The tournaments section used to be much easier to navigate and used to have much more useful info about upcoming tournaments.  Now it seems to be a discombobulated mess that doesn't even resemble the website's own documentation:

https://support.chess.com/article/621-how-do-live-tournaments-work-where-can-i-join-one

Now, the "Upcoming Live Tournaments" section only shows me tournaments starting about 15 minutes in the future and it doesn't give any info about duration.

Clicking on "Upcoming Swiss Tournaments" takes me to a list of links.  Clicking on one takes me to a game board and a display that implies that something is loading.  Does the loading display mean that I am signed up for that tournament and waiting for it to start? 

Does anyone else think that this is a mess?

Avatar of justbefair
goodspellr wrote:

The tournaments section used to be much easier to navigate and used to have much more useful info about upcoming tournaments.  Now it seems to be a discombobulated mess that doesn't even resemble the website's own documentation:

https://support.chess.com/article/621-how-do-live-tournaments-work-where-can-i-join-one

 

Now, the "Upcoming Live Tournaments" section only shows me tournaments starting about 15 minutes in the future and it doesn't give any info about duration.

 

Clicking on "Upcoming Swiss Tournaments" takes me to a list of links.  Clicking on one takes me to a game board and a display that implies that something is loading.  Does the loading display mean that I am signed up for that tournament and waiting for it to start? 

 

Does anyone else think that this is a mess?

Hmm.  Did you click "Join"?

Is this the listing you were looking at?

Avatar of goodspellr

That is the initial Tournaments page.  I did not click to join anything there.  Instead, I clicked "Upcoming Swiss Tournaments" on the right.  That leads to a page that looks like this:

 

If I click on any of the blue links, it takes me to a page that looks like this:

I think that means that I have entered whatever tournament I clicked on and that I am just waiting for it to start, but there is no information given to that effect.

 

My main complaint is that the tournaments section is no longer organized in the helpful manner in which it used to be organized.  The old layout looked like this:

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file-f7P6TrrsOx.png

And this is the layout that is still referenced in the website's documentation (https://support.chess.com/article/621-how-do-live-tournaments-work-where-can-i-join-one).  I don't know why they would remove the columns that specified the time controls and the tournament duration.

Avatar of manekapa
goodspellr wrote:

And this is the layout that is still referenced in the website's documentation (https://support.chess.com/article/621-how-do-live-tournaments-work-where-can-i-join-one).  I don't know why they would remove the columns that specified the time controls and the tournament duration.

If you go to "Play > Play" and click the Tournaments button, you'll see the interface specified in the link you posted with the time controls and tournament durations.

Avatar of goodspellr
manekapa wrote:

If you go to "Play > Play" and click the Tournaments button, you'll see the interface specified in the link you posted with the time controls and tournament durations.

 

Thank you, manekapa!  You found exactly what I was looking for.  I'm still perplexed why they have organized the site in this way, but I can at least go back to using the interface that I like.