A faster way to pair up live games

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LethalRook_1892
Hey chess.com,

Recently, I've been playing live chess on FICS (Free Internet Chess Server). I noticed that they have a way of pairing live games much faster than chess.com does. The main difference is that while chess.com relies solely on its servers to pair up players, FICS allows you to create a challenge, which appears to other players on a list: similar to how we accept daily game challenges from the "Open Challenges" list. That way, players looking for, for example, a 5|5 game, can either create a challenge themself, or they can pick from the list. I find this way much better as it takes less than half the time that chess.com takes to pair up players.
notmtwain
LethalRook_1892 wrote:
Hey chess.com,

Recently, I've been playing live chess on FICS (Free Internet Chess Server). I noticed that they have a way of pairing live games much faster than chess.com does. The main difference is that while chess.com relies solely on its servers to pair up players, FICS allows you to create a challenge, which appears to other players on a list: similar to how we accept daily game challenges from the "Open Challenges" list. That way, players looking for, for example, a 5|5 game, can either create a challenge themself, or they can pick from the list. I find this way much better as it takes less than half the time that chess.com takes to pair up players.

The "Seek graph" approach was used here for many years. Once they were able to use the server to pair most requests using the most common time controls, it became extraneous.

Now, only the unusual custom requests get posted there.

LethalRook_1892
Yeah, I know. But it is currently unavailable on the app. In addition, sometimes even common games like 5|5 can take up to two minutes or even more if you're on an empty server. So maybe all the games could be placed there. And add it to the app as well.
notmtwain

5|5 was the least popular of the default choices, according to Chess.com CEO Erik.  The top 4 choices- 10 0; 5 0; 3 0 and 1 0 accounted for 84% of the live games. The remaining 5 split the other 16%. 5|5 was the least popular, accounting for only 2.7% of games. (They have apparently added another 5 choices since the article came out last May so it may have an even lower rank now.)

If automated matching is very quick for 84% of all live games, do you really want to slow everybody else down so you don't have to wait a couple of minutes?