Hello dreambrix,
You may get faster results if you create a ticket with the Support Center. Provide a copy of the link to the game in question and describe the situation as you did in your post.
Regards,
The Doctor
technical fault
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my clock stooped in the middle of the game ....and the opponents clock was running , this i came to know when he chat with me and said its ur moove ...but as per him he played the move which didnt reflect in my board...and his clock kept running resulting in loss of time but the result was shown as i lost and he won on time. . kindly look into this matter as this has happened thrice with me today ... Regards, DREAMBRIX.