fair play - false accusations

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piotrtrojanowski

I am getting accused on breaking fair play policy today. Wow. What does that mean? I don't think the algorithm for spotting unfair players is correct - I feel personally abused with such statements.

RetiFan

Were you discomforting your opponent during online play by standing at right his back and staring at him/her annoyingly? Seriously, how are you supposed to break "fair play" policy during an online play :S

slayerage

Chess.com encourages players to be kind and show good sportsmanship. Our Fair Play policy expects that players will not:

  • intentionally disconnect during games
  • stall to make opponents wait unnecessarily
  • frivolously abort games because they don't want to play black, etc.

 

I don't know how you broke fair play policy, but it's really pretty darn easy not to.

Scottrf

You should probably stop timing out then.

piotrtrojanowski

I can tell you one thing slayerage: it's gona be difficult for you to find a better fair player than myself. This is why I am really feeling treated unfair by the broken logic in the algorithm...

Scottrf

Did you actually have any time restriction on starting games?

If not, it's just an automatic warning on timed out games.

piotrtrojanowski

yes, 5 mins restrictions between games

jim483

it really bugs me when players abort because they don't to play black. they should be on a short leash for being a "coward".

bigpoison
[COMMENT DELETED]
Scottrf

Yeah but to be fair that doesn't look like a game he stopped playing because he was about to lose. Despite the blunder it was a simple win.

bigpoison

Yup, you're right.  Will delete.

iused

Any idea which part of the policy you broke? Are you having connection problems?

http://support.chess.com/Knowledgebase/Article/View/167/0/my-internet-connection-is-fine---why-am-i-getting-disconnects

Bill_C

After a certain amount of games that you abort (either for not wanting to play a certain color or a person at a certain rating, especially one who is hard to beat regularly), chess.com will keep track of the amount of times you abort and eventually give you its Fair Play warning. You can also get this if you have a bad connection on your internet hookup, though if you disconnect, unintentional or otherwise, you might not see the warning even though your opponent will.

So with that being said, some of my suggestions to deal with this are:

Color problems: play online chess, selecting the color you wish to play, avoiding blitz altogether. Plus side: you get your color choice. MInus side: a lot of players will hate to play as the same color over and over again (think Y***o Chess). You also will not have very good results in real life games if you cannot play both sides.

Opponent problems: block them if need be if you suspect them of cheating, repeatedly disconnecting, trolling, etc.

Playing lower rated players change setting for min/max ratings you will accept challenges from. You gain more points than you lose overall and do not have to worry about sandbaggers but you also will not get to play some good provisional players until they meet your level.

The bottom line though is, this is for fun. You win no money or entry into the World Championships if you win and if you lose, at least you learn. If chess gets too serious, that is when it is time to stop playing altogether perhaps.

netzach

A poor internet-connection leaves live-chess ''fair-play-policy'' in disarray.

If your internet is unreliable or are using moblie-devices then avoid or be wary of live-chess unless these automatic-notifications do not worry you.

piotrtrojanowski

nope, I have not broken any fair play policy. when is support going to check my case please?

piotrtrojanowski

these 5 minute restrictions between games are really nasty. especially when I do not know what can be the reason for those. and since I have only free account it's gona be difficult to get answers.

I sustain my hiphothesis that the algorithm for setting up the restrictions is buggy. A potential issue I can anticipate is that the algorithm does not differentiate between the case of abandoning games and the case of loosing games by time-outing during the game. If the algorithm qualifies time-outs as abandoning I can see it leads to situations like mine.

lifessavers

I like playing black. Something is wrong with me...

iused

Timeouts aren't counted as abandonments. I often lose on time and it's never been a problem. You get a warning message too when you break the policy and you don't get a message for a timeout. If you don't move for a significant portion of the game, it counts as stalling though.

You could try contacting support.

http://support.chess.com/Tickets/Submit

slayerage

Well I'll say I don't really know anything about your case, but if you aren't doing anything breaking the policy then that is really obnoxious and I hope it gets resolved for you soon. Is your connection not so great?

piotrtrojanowski

I contacted support as advised. They got rid of the obnoxious restriction. Still no idea what was the cause of it. not sure if my case was used for debugging purposes. anyway, yoohoo I am free to play again!!