If it's not worth it, you should demand your money back.
Is it worth it to play here ?

@OP: I absolutely believe this site is worth a diamond membership. I obviously don't get "commercial slams," so I don't know how frequent they are, but if you are having any technical difficulties--whether you're receiving too many appeals to buy a premium membership, or encountering bugs in games--I encourage you to file reports to the staff. They are very helpful and nearly always reply within 24 hours. (On one occasion, I received assistance from a staff member in just five minutes!)
The rudeness and stalking you are experiencing can also be reported, and the staff should be able to help you. If you need anything, feel free to ask them! I hope your experience on this site improves dramatically from now on.

I really enjoy this site, I couldn't stand not being a premium member though, with all of the ads, and not being able to talk in chat except once every 60 seconds. I really think the diamond membership is worth it though, with all of the videos, chess mentor, and unlimited tactics trainer. Great site, also if people are "stalking" you, then just consider yourself really popular ;) Also...you can block people from even talking to you, or also report them. Hope your luck with the site goes better, because it will really improve your chess playing skills. Take care

I personally am thinking about getting a premium membership soon simply for the sake of the chess playing experience on this site. hope many free users are thinking same way.

@ jjohnclanton79 if you hate this site so much why bother with your comments.... and at first i didn't read your comments. i just logged in and saw a new topic has been posted and thought i should just post too.. making stupid grammatical mistakes makes you smart and human..you think??

you think this is honest feeback? [COMMENT DELETED]? watch what you say jjohn lies are never good.

Between the ever-increasing commercial slams, the rude (even stalker-like) behavior of some members & what seems to bve some erratic functioning of the games here...it seems more trouble than it's worth.
If you are so desperate for funds to maintain the site, I suggest you consider shutting it down, because the way you're tryinh to build is not going to work.
s free. You don't have to be a premium member to join. Why are you so mad at this site? just get a premium memebrship and everthing will be fine. Were not desperate for funds. Its how people make money

if you think its a forum for open discussion then what's your problem with good posts about this site?? why do you think the good posts are spams or paid for?? if the guys at chess.com are doing nothing then the site couldn't run at all. they may not have the time to read all the forum posts about the running of this website...

by jjohnclanton79
United States
Member Points: 9
Free users that you seem to look down on still ad revenew to the site. It is probably close to what your paying anyway they get money from ads I play free. If all the free users vanish so does your diamond membership because the site will be gone .
...............
Just making stuff up.
How much do you think the site gets per ad view? The site owner has gone on record to say the ad revenue is a small part of the site's income. You're gonna have to rethink.

Why would the site have to lose all the revenue from free members? That's your strawman.
All they stand to lose is a few malcontents that don't think the free deal is worth it.
As it is, the site has a few tiers of membership, and that model seems to be working well.
Including everyone who votes with their feet.
Between the ever-increasing commercial slams, the rude (even stalker-like) behavior of some members & what seems to bve some erratic functioning of the games here...it seems more trouble than it's worth.
If you are so desperate for funds to maintain the site, I suggest you consider shutting it down, because the way you're tryinh to build is not going to work.