Hello,
Please submit a ticket to Support Staff here: https://support.chess.com/customer/portal/emails/new
If you could include a link to the most recent tactics trainer url that would be helpful.
Thanks!
Hello,
Please submit a ticket to Support Staff here: https://support.chess.com/customer/portal/emails/new
If you could include a link to the most recent tactics trainer url that would be helpful.
Thanks!
It happened again this morning, the lesser problem. Right after moving my Queen to g6, the website moved my Queen back to g5 then put up the error banner:
I moved my queen again, and the website awarded me a "Solved":
This, the lesser problem, occurs rather frequently, on the order of every hundred problems, and is of little concern. Of perhaps greater concern is the grander problem that occurred to me only once, on the date of my original post, for which I have submitted a ticket as instructed above, when the website repeated the same error on the same problem on the same move no fewer than seven times before I gave up trying.
--Gil
In Tactics, this morning I frequently get the red "Problem... Try again" banner after my (winning!) move. Sometimes trying again works. This banner appears now and then on other days, but this morning it is unusually frequent -- and persistent. This morning I got no fewer than seven consecutive red banners on one (killer!) move
Why is this morning special? I am up a little earlier than usual. Could that have something to do with it?
--Gil