O.o I've never had that one pop up before I went diamond. That does sound very annoying. Sorry to hear about it.
Hmm....well until it gets fixed, have you tried updating your pop-up blocker? it won't stop all the ads, but hopefully it will stop the page from being entirely redirected.
As a non-paying member, I understand that ads play an essential part in contributing to the growth of chess.com. I am completely fine with this, and love the site in general. However, my one complaint is the annoying Redorbit.com. Everytime I click a button on chess.com, a new window opens up to redorbit.com homepage. Also the current window I'm in has twice been randomly redirected immediately to this site - no new tab or different window. This is impacting my ability to enjoy this wonderful site and would appreciate if this annoying webpage can somehow be blocked/banned.
Thanks, PVKeeper10