Here's the link to report spammers, cam.
http://www.chess.com/forum/view/help-support/admins-spam-alert-you-may-wish-to-check-this?page=29
The mods are pretty quick in deleting the accounts, but they keep popping up again. It's like that whack-a-mole game. Just copy & paste the spammers homepage.
Nearly everyday there is another bewildered member on here wanting to report a player. It is impossible to find out how to do this without the help of the community. Surely by now you could implement a report button either on the game itself or on a player's profile page? It could simply be a link to the "ticket submit" thingy that is hidden away.
As well as this, there are new spam threads starting by a new "member" of this site. I'd report them happily, but I can't really be bothered trying to remember the maze to the report section. I'm sure you'll find them