smart iphone app
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leozi
Jun 11, 2017
0
#1
Is there anyone else facing connection problem while loading the board?
Yeah man somethings seriously going on
I can confirm this for my device. Can't load any games - can't play or watch. First noticed 13 hours before
Ya same here. Just hangs on loading. Perhaps there's some sever problems. It would be nice to see some notification from the admins.
An admin said this-
This is a crazy issue, but here is the explanation:
The reason that some iOS devices are unable to connect to live chess games is because of a limit in 32bit devices which cannot handle gameIDs above 2,147,483,647. So, literally, once we hit more than 2 billion games, older iOS devices fail to interpret that number! This was obviously an unforeseen bug that was nearly impossible to anticipate and we apologize for the frustration. We are currently working on a fix and should have it resolved within 48 hours.
Thanks!
Erik
This is a crazy issue, but here is the explanation:
The reason that some iOS devices are unable to connect to live chess games is because of a limit in 32bit devices which cannot handle gameIDs above 2,147,483,647. So, literally, once we hit more than 2 billion games, older iOS devices fail to interpret that number! This was obviously an unforeseen bug that was nearly impossible to anticipate and we apologize for the frustration. We are currently working on a fix and should have it resolved within 48 hours.
Thanks!
Erik
Another update is coming so.
It's been upgraded.
Jun 13, 2017
0
#9
Asdee wrote:
It's been upgraded.
The version in the app store was waiting on approval from Apple before this bug was widespread. It may not actually have the planned fix in it so may or may not fix it for everyone or work for long.
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