Wayward Moderators running amuck..

This site has numerous Moderators now running wild in the forum threads.

Not only are they antagonizing & confronting the Users / Players posting items that are either uncomfortable to them or sometimes in violation of Terms of Service, but they are also now boldly throwing accusations at individuals.  Myself included.

While we are discouraged from making accusations of others for cheating and whatnot, the STAFF seem to feel freer than ever in recent days to confront Users, ... paying Users when it suits them.

Has chess.com altered its policies towards Users expressing dissatisfaction towards the site?  Does such dissatisfaction warrant LOCKING of threads & / or openly naming & labeling users of being uncompromising and hard headed?

When did Moderators begin using the term "Chess.com feels .. " as a point of position in arguments?  Do all Moderators now speak for Chess.com?

Amen, brother!  Of course, the mods will lock this thread on you as soon as they feel the least bit impatient or annoyed. 

i believe that many people will abandon the site not only because new chesscom is awful beyond all levels of human comprension but also because of the V3 staff behaviour which can only be compared with that of United Airlines

If you have an issue with any of the moderators, the correct course of action is to report it to the staff member heading up the moderator team, @jdcannon, which you have done. Continuing to cast aspersions on them in the forums is the same behaviour that got you temporarily banned from the Cheating Discussion club, which you then quit with offensive comments despite being notified as to the reasons why AND being invited back after a cooling off period of a few days. This is quite a different perspective to your own that the group was harbouring egregious cheaters, but is quite similar to the difficulties we've been having on these issues at hand.

Chess.com allows people to express their dissatisfaction with almost any aspect of the site, and is more than happy to work with people to try and get them resolved. Chess.com has done this often and frequently and attempted to do so with you for much of initial period of V3 as well. You've continued to find flaws and to argue about the aesthetics, and as it has become more & more clear that there is no solution acceptable to both you and Chess.com, those in decision making positions have become less & less engaged. We have nonetheless continued to allow you to post insults, and I've only replied to what I've felt have been unjustified criticisms -  which you and others have then instantly dismissed as being "part of the cult of V3".

I would not have locked the other thread if other users had not completely ignored my request to stop discussing cheating in that thread, which I had repeated just before they posted those comments. In different circumstances, I would have deleted just their comments rather than locking the whole thread, but at the time I felt that they were simply not taking the warning seriously and that I needed to demonstrate that it could not simply be ignored.

Please note also that the thread was NOT locked after the post where you seemed certain that it would be, nor have you been muted as yet. Continuing to argue that Chess.com and its moderators are the ones with the problem is not, however, helping your case.

You have been duly warned Spacey! Dissent will not be tolerated. Resistance is futile. But note how generous david is. He hasn't locked this thread, yet. 

@David -

Please post my purported 'insults'.  I had no idea the term 'Cult of V3' carried as vulgar a nuance in your estimation.  I put it out there to carry the same weight as your calling me 'intransigental'.  Indeed, over the course of the past year, those deeply satisfied with v3 have labeled me and others as flippant backward simpletons who cannot deal with new technology.  I recall no effort on your part or the Staff's part to recoil their condescending quips and allegations.  I can site numerous sources---many of them from STAFF.

To state that I alone am the one carrying the water for all this is quite disingenuous.

I find it extremeley intruiging that Chess.com STAFF would now resort to threats---as your statement above can only be taken---if I do not get in line with expectations.  Yes, I am a disgruntled customer.  Most companies have different methods of handling unsatisfied patrons, Chess.com seem to have a different take on the whole scenario.

I'm just here for the threats...

These are not simple threats  Spacebux

This is bullying from the staff because before David attacked you many times and locked the other forum,  2 or 3 other moderators were attacking to you already, one of them locked Venue's forum of 150000 views

This is really a disgrace for new chesscom that really proves is in its final death throes 

they are running amuck! fair play to them.

I believe David refers to the PM that you sent me on 10/16/15 @ 9:04 PM. That message might be still in your "Sent" messages for you to review. If you really want it made public, I can post it here, along with my message to you which explained why you have been given a little cooling down time in Cheating Forum (soon after which you have quit CF voluntarily).

Moderators tend to save documentation of the actions they took, and they also talk to each other, especially if some members decide to misrepresent some facts such as "LPS, however, kicked me out."

If I thought that removal from CF was warranted, it would be a ban, not a kick, and you would not be able to re-join the Cheating Forum (which I see that you did, and very good, because I have seen you making useful contributions and hope you will continue to make them).

Bottom line: dissent is not a problem for anyone that I know; however, the inappropriate form and forum where said dissent is posted, may become a problem.

Cheers,

LPS

Sent October 16th, 2015?? ...

I do not have access to this message. 

"NOTE: Items in your sent box are kept for 3 months and are then deleted."

I am not surprised STAFF talk amongst each other; I guess I should be content that I am so popular a topic these days.  I am not here to take on the whole of Chess.com STAFF.  This is not my intention.  I am attempting to point out in this and other threads the issues I have with v3 and its related decisions---on how it affects me and the site I once used to enjoy... for playing chess.

Nowadays, I am wondering why I am still spending so much effort to enlighten you and your staff on what's wrong with the site and how to make it better.  Instead of "thank you for pointing that out", or "we'll look in to it and get back to you", I instead am confronted with curt replies and condescending remarks (sometimes from STAFF) to slough off any dissatisfaction I may be representing with the site---particularly with v3.

Either way, you'll have to refresh my memory of what I wrote back in October of 2015.  I'm still not sure whether / how that correlates to the current topic here of STAFF being terse and threatening to customers, but I'm happy to discuss it---especially my PMs to individuals.

@LPS has indicated that the offending message to him was available in his files.

@Spacebux  has indicated that the offending message can be published on this thread.

I hope that, since both parties agree, that the message is soon avaiable to readers.

Well, since "you'll have to refresh my memory" does not explicitly indicate that the PM should be posted here, and publishing private messages in public is a cause for site-wide muting, I've sent that message to Spacebux instead of broadcasting it here.

Curiously, my archive of "Sent" messages goes back to 15 months, contrary to what V2 says. I have an impression that this coincides with the time when I started using V3 a lot (although I still use V2 sometimes -- e.g., when I want to quote a message to which I am replying).

Yes, my messages date back 15 months as well.  But, I have none of my correspondance with LPS in my 'Sent' box.

I told LPS he has my permission to publish those items here if he so wishes to rehash the old arguments.  I am happy to defend them, as immaterial as they are to the current topic of Wayward Moderators. 

I am not a Moderator.  I am not a STAFFer.  I am reacting to the current condition where Moderators seem to stifle any and all threads on a whim.  That Moderators now speak for Chess.com as whole.

I am a User.  A customer.  I am not accustomed to ever dealing with such confrontational staff as this.  Somehow, I've got the hornet's nest all abuzz with my posts.  As Sun Tsu once put it, "a show of strength is a sign of weakness"; I'm sure some here will take that as an insult...

Let's stay on topic -- what is chess.com's policies towards Moderators and STAFF that are free to threaten and berate Chess.com's customers?  Are they all given a Free Hand now?  Free reign to do as they please in the forums? 

I agree with Spacebux that our conversation from almost 2 years ago is not particuarly relevant here, and see no point in rehashing old issues again. Better to focus on the current events.

LPS, going offline now.

This is strangely intriguing...

Well, so much for the offending messages. Both parties have treated them as water under the bridge, and the civil level of exchange from them indicates either a willingness to forgive, or that relations were not that strained in the first place. 

My esteem for @LPS has been publicly stated on more than one occasion on this site, and I have been impressed by @Spacebux also, and I agree with most of his complaints, and admire his grasp of the modern computer and Apps technology and design.

He, and others. have been subject to ridecule as unable to accept progress and not prepared to try to use it.

I will not repeat what was said on the closed threads, as it is there for anyone to look at for themselves.

This is a sad turn of events, and they will have lasting consequences.

Learn something new every day..