If for example you're playing a 3 day game in online chess. If you don't make atleast one move within those three days, you lose on time. This then causes whats called a Time out Ratio.
This appears on the bottom of your stats, on your online games page and can only be lowered by playing more online games and not letting them run out of time. These timeouts are completely cleared once every 90 days
Timeout?
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May 31, 2011
0
#2
quatrodecopas wrote:
What does mean that I have a 33% timeout? Usually I try to play a move when I see my opponent has played...
Why can't I play tournaments with a high timeout ratio?
Thank you for answering.
It means in one out of every three rated games you lose on time.
http://www.chess.com/echess/game.html?id=31090249
http://www.chess.com/echess/game.html?id=31252133
http://www.chess.com/echess/game.html?id=31368494
http://www.chess.com/echess/game.html?id=43543810
See here for detailed explanation http://www.chess.com/forum/view/help-support/time-out-percentage-101
thx everyone for clearing up this issue
Feb 9, 2016
0
#5
This is bs. My timeout ratio was below 10% less than a week ago. However, it is now 14%. How is this possible?! I have not timed out on any of my online games so there must be another component in the mix that is not being discussed. Is it affected by your opponents timing out on online games? Is it affected when you time out playing live blitz or bullet games? Something other than losing on time in online matches is affecting the ratio. Can someone please clarify!
Feb 9, 2016
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#6
The ratio is calculated over the past 90 days. So, you had at least one completed game age out and the ratio went up.
Jan 17, 2017
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#8
You can lose, stalemate, draw, withdraw etc. as many games as you want and you just lose points, but when you timeout too many times, not only do you lose points, but the premium account that you're paying for is penalize from using the very services that you're paying for. I have a problem with the ethics of that rule.
Jan 17, 2017
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#9
If you have premium then you will get auto-timeout protection on Daily games, excluding no-vacation tourneys.
If you are talking about Live, all accounts are treated the same. Just because someone pays doesn't entitle them to indiscriminately abort games or abandon instead of resign.
And regular timeouts won't cause restrictions, in Live, unless someone is letting a lot time run down and doing it a lot.
Jan 17, 2017
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#10
My point is whether a timeout is indiscriminately, unintentional or a catastrophic, it's part of game or tournament play. A paying premium account, you're paying to play and use services offered in the account depending on which account level. Game or tournament play should not deprive a paying customer from using those services. Why would you want to pay for a a premium account when timeouts bust a premium account down to less privileges than what's offered in a free account? For 90 days I can't host our inter tournaments which amounts to one quarter of the year of my account I'm paying for nothing.
Jan 17, 2017
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#11
Being restricted doesn't prevent one from accessing features. It limits how quickly you can start new games.
Jan 18, 2017
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#12
Martin, I'm block from hosting and playing in tournaments, the biggest two reasons for paying for a premium account. Wouldn't you consider these two items the biggest two services that you're paying for? Pretty much, most of the other features you're speaking of comes with a free account.
Jan 18, 2017
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#13
I didn't pay for a premium to host tourneys, though, I can understand that some people might.
I did to play in them partially (more for unlimited tactics, videos and auto-timeout protection). though and I've done my best not to time out in very many games, though it happens. Do you play in a lot of no-vacation tourneys? I don't see how you can have the high of a timeout ratio with that, unless you had very few games in the past 90 days and happen to have a number of timeouts.
But again, paying for a membership doesn't give one leave to ignore the rules the site has for playing/hosting tourneys.
Jan 18, 2017
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#14
Or did you purchase the membership after getting the high timeout ratio, thinking it would give you the ability to run them and play them? Since you've only had premium for 2 months.
Jan 19, 2017
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#15
Martin, I"ve played on chess.com using different screen names since about it's origin and never known of this rule or when it was originated. I only play in my hosted and non-vacation tournaments. I host tournaments in attempts to create Fairplay with a level playing field for all players. Hosting Fairplay tournaments are a challenge using the few tools provided by chess.com. I don't play in vacation allowed tournaments. With some players having 300 and more games in progress manipulating vacation time to alter tournament outcomes and in some cases dragging 16 player tournaments out for months or even years. To me, those tournaments are no fun. I think vacation time should be discarded... Again, I"ve played on chess.com since it's origin and I've probably had less than 10 games to timeout during that time until about a month ago when I suffered a big number of uncontrollable timeouts. I understand completely these are chess.com rules, but I also understand completely there are ethics in play when a company accepts money for specifics and then declines some services due to technicality.
Jan 19, 2017
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#16
I've been here since 2009 and I'm pretty sure the timeout rules, as they pertain to tourneys, have been in effect the whole time. If the site allowed premium to circumvent those rules, it would cause additional issues. Yeah, maybe they could be more lenient but some people get upset that premium get auto-timeout protection.
Maybe they could modify the timeout rule some for the creation of tourneys, for premium, though it is up to TDs to set the max timeout allowed for those that play in their tourneys.
Open a ticket with that suggestion.
https://support.chess.com/customer/portal/emails/new
Jan 19, 2017
0
#17
Had I known at the time, I could've resigned those games which would have had the same effect on any tournament results and I would have just lost points without penalizing my account from participating. Don't make sense. I still look at a premium account as paying for the privileges to use all the services prescribed in the account. I'd like to see allowed vacation and timeouts abolished and let tournament directors choose the allotted time to move. I think it would make tournament players become more attentive and deprived tournaments from becoming stagnant caused by manipulated vacation time. I also agree with you, the higher-level account the more edge a player gets to win. There has been a lot of alterations to chess.com over the years and some have become complex. I'm also starting to see signs of gradual moving to marketing in premium accounts. We'll see?
why do i keep loosing on time out when there is plenty of time left on the 10 minute clock
please help
What does mean that I have a 33% timeout? Usually I try to play a move when I see my opponent has played...
Why can't I play tournaments with a high timeout ratio?
Thank you for answering.