Tournament cancels for no reason?

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Avatar of mgni

Hi 

I have started a private club and created a live tournament as a test (just two players).  Both players joined, then the countdown began ("get ready to play" etc message appeared  on screen), then it just went to "cancelled".  Don't understand - can someone help please?

Avatar of justbefair
mgni wrote:

Hi 

I have started a private club and created a live tournament as a test (just two players).  Both players joined, then the countdown began ("get ready to play" etc message appeared  on screen), then it just went to "cancelled".  Don't understand - can someone help please?

You can't have a tournament of more than one round with just two players. 

https://support.chess.com/article/1205-how-can-i-create-a-live-blitz-bullet-rapid-tournament

Avatar of mgni

Thank you!

Avatar of Miracle

what about arenas?

Avatar of Martin_Stahl
MiracleNahar wrote:

what about arenas?

https://support.chess.com/en/articles/8609296-how-can-i-create-a-live-blitz-bullet-rapid-tournament

  • Arena tournaments require at least five participants to start
Avatar of Miracle

5 PEOPLE WERE AT MINE (specifically 5) AND IT STILL CANCELLED! sad.png

Avatar of Martin_Stahl
MiracleNahar wrote:

5 PEOPLE WERE AT MINE (specifically 5) AND IT STILL CANCELLED!

They have to be joined and in the interface at event start.

Avatar of Miracle

Thank you for your response. Your hard work is appreciated 🙏