Trophies not presented

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Avatar of yoursisnodisgrace

I created a tournament with custom trophies. The tournament had five players in total. After the tournament, only the winner received a trophy even though custom trophies were loaded at the time the tournament was set up. I am wondering why that is the case. I have been in tournaments with only 5 players and the first three places did receive trophies. Can anyone explain what happened. TIA

Avatar of notmtwain

How many winners are there?

Why sometimes 1 winner,

and why sometimes more?

  

In Chess.com tournaments, any tournament with fewer than 8 players

will only have 1 winner. Tournaments with 8 or more players will

have 1st - 3rd place. 

 

Source: https://support.chess.com/customer/portal/articles/1444839-how-many-winners-are-there-why-sometimes-1-winner-and-why-sometimes-more-

Avatar of yoursisnodisgrace

That answers my question but I ah a follow up. I have been in tournaments with less than five players where trophies have been given out, granted they were not custom trophies, this must be the difference. In my case they were custom trophies.

Avatar of notmtwain
yoursisnodisgrace wrote:

That answers my question but I ah a follow up. I have been in tournaments with less than five players where trophies have been given out, granted they were not custom trophies, this must be the difference. In my case they were custom trophies.

I don't know. I would submit a help ticket to find out.