Trying to create an online tournament; please help!

 Hi everyone,

I am having a problem when creating an online tournament. I have never created one before, and I understand how the tournaments work, but when creating a tournament I can't figure out how to specify the number of groups, group size, and number advancing. There seems to be nowhere to enter this information. So, say I want to create a tourney with 12 people, 3 groups of four, with the top two of each group advancing and the other eliminated. But there is no way to select this information! If I submit the tourney, it says, 12 players, group size 12, you will play 11 games, and 1 advance! 

 Any help would be appreciated. Maybe I have to be a higher premium member (I am currently gold) to do this? Thanks!

I think 12 is the maximum for your membership level.  I started a larger tournament, but only after I upgraded to the highest level membership.

See if you can create a group first. I don't really know, but I have a hunch it might work.

If it's any consolation, if you get the tourney started, I'd join.

Yeah, but even with 12 people, I should be able to split it into different groups. Maybe I'll try upgrading for the day and see if I can do it. (I've noticed that virtually all TDs are diamond or platinum members, maybe there's a reason.) And yes, Sabrina, when (or if) I get the tourney started, I was going to invite you to it, along with Patrick and some other people I know! 

After clicking on create a tournament  this shold appear

Create a New Tournament

• Tournament Name:
• Days Per Move:x
• Group Size:y
• Max Players:z
• Advance per Group::123

  This must be less than 1/2 of the group size.

• Min. Rating:
• Max. Rating: (optional)

Now change the following

Name --as you call it

days x=how long

max per group y= 4

nunber of people in tourment z= 12

Number of people advancing --2

min and max ratings --if any

unless you try this and did not show because of basic or star member

Here is the chart  on tournaments

Ok, I see, I'll have to upgrade to platinum or diamond then. 

Ok, after (temorarily) upgrading to platinum, here the tournament is:

http://www.chess.com/tournament/first-u1700-tournament