【最重大バグ報告】パズルレーティングデータ破損：未プレイでの急落と「＋２加点」の異常

Still no response. It is now over 15 days since my initial report, and 6 business days since I was connected to a human agent.

My new data : Missing 1511 rated puzzle resulted in only -8. Missing 1292 resulted in -12. This is UNACCEPTABLE data corruption, not a re-evaluation.

I DEMAND a resolution and an email reply Today before the weekend.

まだサポートからの連絡がありません。データ破損の問題ですので、緊急でアカウントのデータ確認をお願いいたします。

It's not a bug. It was a change to the puzzle ratings

https://www.chess.com/news/view/announcing-new-puzzles-rating-system

Thank you for your comment.While many users are experiencing the re-evaluation, my issue is fundamentally difficult.

［CRITICAL EVIDENCE OF DATA CORRUPTION］

1. Abnormal Gain : My current ratihg is ariund 1400, but I only gain +2 to +3 rating points for solving 1100-1200 ratec puzzles (Standard setting).

2. Contradiction : This extreme +2 gain crealy indicates that the sistem is incorrectly treating my internal rating as 700-900 (a biggner level), which is a technicall DATA CORRUPTION that cannot be explained by standard re-evaluation.

This is a severe bug. I am waiting for an official response and account date check from a Support Setaff member via email.

It has now been 6 business days since my initial report(last Friday) on this severe date corruption bug(+2 gain). This delay is unacceptable for a bug report of this severity. I require an immediate response from a Support Staff member via email.

Urgent: This severe data corruption bug (+2 - +4 gain) remains unresolved. It has been over 12 days since my first report, and business days since I was explicitly connected to a human agent via chat.

This extreme delay is unacceptable for a CRITICAL system bug. I DEMAND an immediate review of my ticket and an email response within 24 hours.

That's not a bug. On Standard difficulty the average rating of puzzles is below your current puzzle rating so you'll receive fewer points on a success and lose more on a failure.

Try changing to Hard or Extra Hard to get higher rated puzzles, in average, and a different point level due to that. The total point change during a session will likely be similar on any setting.

Still no response. It is now over 14 days since my initial report of critical data corruption (+2 gain) I require an email update TODAY before the weekend.