Cookies Policy

Last updated: March 25, 2026

This Cookie Policy explains how Chess.com, LLC ("we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at Chess.com, our mobile applications ("Apps"), and other services (collectively, the "Services"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

1. What are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

  • First-party cookies: Cookies set by the website owner (Chess.com).
  • Third-party cookies: Cookies set by parties other than the website owner. These enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).

2. Why We Use Cookies

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Services to operate, and we refer to these as "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Services. Third parties serve cookies through our Services for targeting, analytics, and other purposes described below.

3. The Types of Cookies We Use

  • Strictly Necessary Cookies: These are necessary for the website to function (e.g., logging into your account, maintaining a live game session) and cannot be switched off in our systems.
  • Performance Cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our site.
  • Functional Cookies: These enable the website to provide enhanced functionality and personalization (e.g., remembering your board theme or language).
  • Targeting Cookies: These may be set through our site by our advertising partners to build a profile of your interests and show you relevant adverts on other sites.
  • Social Media Cookies: These are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks.

4. Cookie List

We use cookies and other tracking technologies from the following categories. Because we work with many partners to deliver the best experience, the list below is representative of the key partners we use but is not exhaustive. To ensure you have the most up-to-date list, you should check the specific vendors listed under each category within our Cookie Consent Manager. You can access this real-time list at any time by clicking on "Privacy Settings" in our website footer or app settings. Please note that these partners and technologies change from time to time.

Category Vendors (Third Parties & Service Providers) Purpose
Strictly Necessary Chess.com, OneTrust, Cloudflare, PayPal, Intercom, Adyen, Amazon (AWS). These cookies are essential for the website to function. They handle user login sessions (keeping you signed in), security (detecting bots and preventing fraud), payment processing, cookie consent preferences, and customer support chat history.
Performance Google (Tag Manager), Datadog, Amazon (AWS). These cookies help us understand how visitors interact with our website. We use them to count visits, analyze traffic sources, track performance, and measure the effectiveness of site features to improve your experience.
Functional Vimeo, Google (YouTube, Gstatic, AMP), Twitch. These cookies enable enhanced functionality and personalization
Targeting Google (Ads/Doubleclick), Amazon, and major Programmatic Ad Exchanges (such as LiveRamp, PubMatic, Criteo, and Magnite) These cookies are used to build a profile of your interests and show you relevant advertisements on our site and other sites. They track your browsing habits, limit the number of times you see the same ad, and measure the effectiveness of ad campaigns. Note: As we use programmatic advertising, this list includes ad exchanges and bid managers that facilitate real-time ad delivery.
Social Media Telegram, Twitch. These cookies are set by social media services to enable you to share content with your friends, link your accounts, or interact with our content through your social media profiles.

5. How to Manage and Control Cookies

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in your Privacy Settings typically found in the footer of our website or via the pop-up banner.

You can also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

Third-Party Targeting Opt-Outs: You may opt out of the use of your Personal Information for interest-based advertising by changing your cookie preferences here.

You may also opt-out of the use of your PI for interest-based advertising by visiting Your ad choices, Your online choices, Transparent advertising, LiveRamp opt out or NAI Consumer opt out.

6. Updates to This Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

7. Contact Us

If you have any questions about our use of cookies or other technologies, please email us at dpo@chess.com or by post to:

Chess.com LLC
877 E 1200 S #970397
Orem, UT 84097
United States