Chess.com staff helps groups cheat?

A couple of months ago my group was approached by the admin of another group who said Chess.com staff went in to my teams private discussion area and reported back to them what was going on.

I sent a message to chess.com, but no response.

Has anyone else experienced something like this?

Is their accusation reliable?

I'm pretty sure because they referred to some things that only someone who saw our chat would have known.

I guess the main issue is that I contacted chess.com about someone claiming staff were helping them cheat and nobody bothered to check into it.

So, I guess either it is true, and CC didn't want to acknowledge it or they don't care that someone would do this.

This sounds a bit paranoid,  maybe they have an alt in your group?

There are thousands of groups, I can't imagine overworked chess staff spying and gossiping about nothing between groups. It makes no sense.

Yeah, that was actually my first thought (that they had a spy). But everyone involved in the game has been in the group for some time.

He claimed the staff member was his friend.

But, real or not, CC probably should have investigated it.

Could it be they had a spy in your camp and claimed that spy to be staff just for some effect?

Did they identify the accused staff member?

Why would it need to be a staff member ?

Did he abuse any mod or admin powers ?

Sounds to me like a cheater used a sock puppet account and later bragged to his buddies about it like he had admin powers or something.

Did a specific staff member get accused by name ?

EDIT: damn, ninja'd

No names were mentioned.

I was wondering what it was called when you answer a question while someone is asking it in the forums.

At first I thought maybe it was Blue Emu'd. But I think that is when 2 people post the same thing at the same time.

Hm, this doesn't make your source sound more credible.

So the guy claims he knows it was a chess.com staff member ? How would he know that if he can't identify him by name ?

I don't trust anonymous hearsay accusations. I would think the so-called staff member would have had to have been member of that group to sit in on discussions.

He was able to refer to some things that were in the chat.

I'm 100% certain there were no spies. Everyone playing has been in the group for some time.

At the very least it is suspicious and should have probably been looked into by Chess.com.

The staff have access to everything in every group, they dont have to actually be a member to check what is written

Well, get back to the guy giving you the information and ask him for the name. That would probably make it a lot easier for the real chess.com staff to doublecheck this.

If that guy was able to see the "staff" on this members account, he was also able to read the account name.

I was in a group a while back, and the group was chattong about things when a staff member sent a private message to one of us talking about what were discussing

Do you think the site audits all group access? And exactly how would they really investigate such a claim without any real specifics? In particular, the groups in question and the staff member that was supposed to have done it.

But maybe there is some kind of audit trail that could be looked at. At the very least, I would expect you to get some kind of response about the situation.

I bet u guys feel a bit like me atm :(

        Kleelof;  Check your group settings. Some of them have public access. I agree with katzunso. Sounds suspicious. Could be Rhamel B.