strange numbers online games

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Willy_France

Hello staff,

On my online page it says that i currently play 9 games
But when i calculate my current games, i count 11

A bit strange, someone knows the reason ?

artfizz

I hypothesise that the player statistics database is updated periodically (twice a day, say) rather than immediately after each game. Hence there is a lag in the game counts.

Willy_France

That's sounds acceptable, but i finished two today, do not remember starting two ;)

TadDude

Sounds like it could be this problem again.

http://www.chess.com/forum/view/help-support/games-in-progress-number-off?

If it doesn't readjust you will need staff to update it manually.

Popeye

I have the same thing 6 games in progress on my stats page  but I actually have 13.

It has been like this for days but not a problem for me it will sort out some time.

artfizz

chess.com is trying to making you think you're playing less chess than you are.

Willy_France

lol, they noticed i dropped my playload Smile
For me it ain't a big issue, but strange.

Notice now that by some it's lower and some higher
i look always to that number the moment i login, to avoid accepting to many games so it would be nice if it's accurate.

Willy_France

Just finish one and directly it is changed 8 written, 10 ongoing

@ Artfizz, seem the lag reason is out of the question now Wink

artfizz

It's got my number right: 34.

The majority of wrong ones seem to be off by 2.

Willy_France

I am not worrying about the analyse engine, becourse if there's a bug, it will be different then this one Wink

And i am not to worried about the miscount eighter, only point it out foor others to know they are not alone, and in the hope they find a proper sollution

Willy_France

And now i keep an alert keep coming back!!!
Already deleted it but still comes with the allert Undecided

Can someone of the staff look what is going on ?

Popeye

Now playing 15 and stats say 8.

artfizz
doric wrote: Now playing 15 and stats say 8.

You're only playing 8 properly; in the other 7, you're just messing about.

Popeye

Great Artfizz I never thought on that Smile

Romania_Polska

Stats ignore my latest result.

Willy_France

Curious if there is a sollution coming
Now it says 6 ongoing games while it are 9 ongoing!

artfizz
Willy_France wrote:

Curious if there is a sollution coming
Now it says 6 ongoing games while it are 9 ongoing!


 TadDud wrote: Sounds like it could be this problem again.

games-in-progress-number-off

If it doesn't readjust you will need staff to update it manually.

Kohai seems to have noticed this thread, but you could post in the other thread that TadDude mentioned, to bring it definitely to her attention.

Willy_France

Will try
Thx artfizz