they are having a problem and the Explorer hasn't been updated in some time. It was supposed to be fixed within ten day 3-4 weeks ago :-)
see post 6 in this related forum.
I wish they'd hurry up and fix it, I like to be able to review my opponent's games before we start etc and now i can't.
http://www.chess.com/forum/view/help-support/explore-my-games
Hey guys !
I bought membership a few weeks ago, and I love it, but I have a little problem : when I try to explore my games, I get a message that "There are no games with this position found in the database." ("This position" being the basic setup).
I tryed to go to "other players games" and type in my username, but it doesn't work either. I can explore games from other members or the master games database normally, the problem is only with my own games.
Am I missing something ?