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When I play live sometimes the connection to the server gets interrupted, even if my internet connection is excellent and its all green and no lag. It is annoying to have a clear material advantage and there is five minutes left on the clock and then the connection gets interrupted and I lose the game because the time runs out....... Is there a way so that when someone loses on time because of this that chess.com could give 1/2 a point to each player instead? Because I´m sure that there is noone out there who feels that it is ok to win a game like that.
Can you make your chessbrain discern between somebody disconnecting manually from a game and when somebody loses a game because of the server getting interrupted? Or even better could you fix your server? I´m sorry to say this but I have never experienced being disconnected from a game at all on ICC or Chesscube or what have you, so the issue is with chess.com´s server, I think. To be given 1/2 point when this happens is only fair in my opinion.
All the Best
The problem of --> Connection Interrupted. Reconnecting..." <--- or temporary disconnection has been brought to the attention of Chess.Com for a long long time.
The complaints about this problem has been so numerous such that Chess.Com has stopped replying to it and traces the problem to a player having a bad connection.
Bottom line: --- Chess.Com reply to this problem is ---> ** Anyone experiencing temporary disconnect use Google Chrome as browser. **
It makes it look like they are getting alot more hits on their site. All of the ads have to reload and it looks like a new hit to the the advertisers.
My connection is interrupted at least every 3 minutes. Pitiful business practice.
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