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Building Chess.com: Part 11 - Reaching Out

Submitted by erik on Tue, 04/01/2008 at 3:08pm.

When we started Chess.com about 2 year ago we began with one simple idea: make this a website for the MEMBERS. Have the members tell us what they want, and then create the best possible online experience. And we have been running hard at that idea ever since.

One of the questions I get pretty often is "How are you going to market Chess.com and let other people know about it??" The answer has been - I don't really know - we're focused on building the best website with the best community and the best features, and I guess we'll figure it out after that. 

Now, after a LONG time working on the Chess.com website we have concluded that we will never be done :) There is just too much cool stuff to build and do! But, we are now ready to put a little bit more emphasis on reaching out to the chess world and helping new members feel more at home. 

We have launched 2 new programs, and we need YOUR help!

 

Widgets, Badges, Banners, & Links

If you have a blog, website, myspace page, or other web home, consider adding a cool widget to your page! It will show your rating, name, and even your game if you want it to! Or, if you want, just use a simple banner or link to spread the word. Here is the kicker:

Anyone who joins using the widgets/links you add from this page will automatically become your friend and you will get credited with the referral. And in about 30 days we will be launching a program where if your referrals become premium members, then you will get added premium time to your account, or you will have your current membership extended! This is retroactive, so start now and it will kick in soon!

 >> Click here to check our your customized widgets/banners/links!

 

Chess.com Greeters

Every day hundreds of new members join Chess.com and sometimes they just don't know what to do. Well, everybody loves a personal welcome, so we would appreciate it if everyone could open themselves up to becoming a Chess.com greeter! A Chess.com Greeter simply plays an introductory unrated chess game and can help answer any questions. 

How to become a Chess.com Greeter: Just go to your chess preferences page and choose to become a greeter and set how many games you are willing to play at a time. Then you will have unrated games start automatically. But don't worry - they don't affect your stats! :) Also, you don't have to finish the game with them. If either of you wants to, you can resign that game and move on to meet other people!

>> Click here to become a Chess.com Greeter!

 

 

---

In addition to adding these new programs we have been adding some other fixes and site improvements.  Below is a list:

Tactics Trainer

- new unrated/untimed Tactics Trainer mode 

- improved tools for screening tactics in the Tactics Trainer 

- new computer game analysis and link to game 

- TONS of new problems coming soon! 

 

Groups

- new moderator tools for group admins

- a new "My Groups" block coming to your homepage soon! 


Tournaments

- improved performance issues

- new option for tournament directors to limit players by Average Time per Move 

 

Vote Chess

- super performance improvements

- better tracking and game management 


Misc

- more easily close your own account (if you ever become insane...)

- new Play Chess page with live chess

- new anti-cheating methods

 

---

 

Those are the things we have been working on in the past. What do you have to look forward to? HUGE improvements in Live Chess are in the works, as well as the Openings & Game Explorer (name still pending).  We are also working toward getting more and better content (articles, videos, etc) onto Chess.com. And there are, of course, lots of other small features and fixes happening daily. 

Finally, thanks for being patient with us over the last 2 days. There were a few crazy things happening with our servers and it took a while to sort them out. 

 

Thanks for your continued support!

 

- Erik & the Chess.com Team 

 

(click here to read more of the Building Chess.com stories

 


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Comments:

by darkpawn - 42 days ago
Fort McMurray Canada
Member Since: Nov 2007
Member Points: 42

That's awesome! Actually, I joined chess.com because I played some kind of chess on facebook. Apparently it was somewhat based on the stuff from this site, but that was a while ago (last August). Anyway, keep up the good work. I'm hoping to be here for the next few years.


by taxman22420 - 42 days ago
brawley, ca United States
Member Since: Mar 2008
Member Points: 53

i tried to become a greeter but i don't have that option in my preferances...do i have to be a premium member to do this??? if so then FIX IT!!!

 PLEASE

 

joe


by taxman22420 - 42 days ago
brawley, ca United States
Member Since: Mar 2008
Member Points: 53
wow nice response to my letter...i'm sure i'm not the only one...but good job...another  goal incentive could be...making credit available for online shopping somewhere/anywhere!!...kinda like a gift card... but the premium  member incentive is great, i should know, i was already thinking it would be good several days ago..thanks chess.com for listening
by simplix - 43 days ago
virginia beach, va United States
Member Since: Jun 2007
Member Points: 25

Making chess.com cell phone friendly sounds like a great idea.. I don't have inet on my phone yet, so i don't know all that much about it. When i do get it, certianly this site would be used.

 

"I too would like to see an iPhone compatible site ;)" good idea BassThumper!

 


by ChessBastard - 43 days ago
San Rafael, CA United States
Member Since: Oct 2007
Member Points: 25
The chess widget is an excellent little viral idea (and this from a seasoned online marketer). Keep up the good work!
by Webgogs - 43 days ago
100 Mile House BC Canada
Member Since: Jan 2008
Member Points: 995
I'd like to see opportunities to make cash for referrals for paid memberships. % based would be best. There's nothing like a few bucks to motivate people.
by fernandobtn - 43 days ago
rio Botswana
Member Since: Dec 2007
Member Points: 44
Wellevery thing that has to do with other people is harder to get, even if it's a great Idea.
by silentfilmstar13 - 43 days ago
Medford, OR United States
Member Since: Sep 2007
Member Points: 1594

"Sounds Communist..."

 

Wow!  You spelled 'communist' properly(though you did capitalize it).  You must not have gone through Alaska's school system. 


by Knight64 - 44 days ago
Victoria, BC Canada
Member Since: Aug 2007
Member Points: 5

Well done, Erik and team.  I am really impressed with this site and visit it often to solve the puzzles and check out the messages.  Now that I have more time I will be playing more often.  I would like to be able to watch other people play online games sometimes.  I find it instructive.  Instant Chess has such a function.  It would be a good one to have here as well, in my opinion.

Thanks to you all.

 


by kapil_durga - 44 days ago
Bangalore India
Member Since: Jan 2008
Member Points: 32
When I click   nothing happens Cry. I have put some other banner on my web page though. Do we have anything to add in orkut??
by BassThumper - 44 days ago
United States
Member Since: Jan 2008
Member Points: 54

I too would like to see an iPhone compatible site ;)

(and once again)

I would also like to see (i dont know specifically what it is called) a "topic preview" option where if you float your mouse pointer over the topic without clicking on it, it will pop up a message box with the first few lines of the topic.

Know what I mean? I've seen it on several other forums in the past.... (as an example) www.HarmonyCentral.com/Bass has a forum for bassist, and it includes this feature.


by AntiSniper - 44 days ago
Kaunas Lithuania
Member Since: Mar 2008
Member Points: 101
thats nice all
by Selangor - 44 days ago
Stanley, Falkland Islands
Member Since: Aug 2007
Member Points: 889
Interesting though ...
by Ridzwan - 44 days ago
Pahang Malaysia
Member Since: Dec 2007
Member Points: 627
cool
by ElGuero - 44 days ago
Columbus, Ohio, via San Juan Puerto Rico
Member Since: Jan 2008
Member Points: 282
Make a widget/banner for Facebook, pleeeease!
by Thegoobkid - 44 days ago
(Toronto, Canada) Brisbane Australia
Member Since: Mar 2008
Member Points: 68
so will i
by misterfever - 44 days ago
Austin United States
Member Since: Dec 2007
Member Points: 117
nice! widget is up on my blog
by alan412 - 44 days ago
Allen, TX United States
Member Since: Mar 2008
Member Points: 16

I was trying to show a friend the site using their iphone.  the only problem was that you couldn't do the chess puzzles (or play chess) because you can't "drag" on the iphone.  If there could be an option where you could "click" the piece and then "click" the destination, that would open up chess.com to iphone users.

(On the downside, it might force me to get an iphone. :-) )

  


by jaller435718 - 44 days ago
TX. United States
Member Since: Oct 2007
Member Points: 272
i became a member today and started that greeting people thing.
by Lexlee - 44 days ago
Gulf Coast, United States
Member Since: Feb 2008
Member Points: 41
I became a member today in support of the site. I don't think this site will have problems getting enough members. Its built very well and has a great worldwide community behind it. You meet new and interesting people while playing a fun game of chess.  What more can you ask for.
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