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cheats and fair play policy

hbjwnasmama06
Mar 26, 2015, 8:31 AM 7

I have recently and in the past been the victim of cheaters when playing at chess.com. A friend was watching me play when the cheating was occuring and was able to be an eye witness to the cheating. Once it was so clear it stated that I lost by checkmate when I still had a move to get out of checkmate.

Another time they keep adding time to their time when on my end it says they are out of time, this happens often.

Now yesterday and this morning I have been cited by the fair use policy wrongfully. the both times it was clearly the other persons violation and not mine. this morning a guy disconnected they said he had a minute to reconnect it aborted 20  seconds later. And then proceeded to cite me for the violation! what can be done for wrongful citing and cheating?

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