Automated service management system

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Avatar of RainPiper

Wouldn't it be a good idea to implement some kind of automated service management system on chess.com that enforces users to submit there reports in some standardized form:

https://www.chess.com/clubs/forum/view/how-to-format-a-proper-bug-report

and reward them with a guaranteed response? (Which might be: "Nice, but unfortunately we don't have resources for that.")

I'm still waiting for a (final) response to the following threads:

and am left guessing whether the explanation is either of "just forgotten", "no time to check", "undesired, but too expensive to change" or "feature rather than bug".

Avatar of erik

Noted!

Avatar of quietwizard

Good. Thx

Avatar of chessweiqi

Although I agree, my issue with this is that there's not an easy way to format it (which I assume your suggestion will allow), but it's much more complicated when I have to show pictures in some cases (and I have no idea how to record video).