Then why hasn't this been fixed?
Bug? - Missing Key Moments

Then why hasn't this been fixed?
Bugs take time to verify, find the root cause, fix, test, and release. On top of that, bugs receive priorities and get fixed based on severity and other work.

Then why hasn't this been fixed?
Bugs take time to verify, find the root cause, fix, test, and release. On top of that, bugs receive priorities and get fixed based on severity and other work.
Yes, lost capabilities, i.e. introduced bugs, should be given top priority. One should never eliminate working features and then give the bug a low priority. If you break it, fix it! And promptly.
Promptly for 2 reasons, The users should not lose capabilities. The programmer can fix it much quicker, immediately after breaking it, as the code context is fresh.
The triage process at chess.com does not seem to give these type of bugs high priority. This for example ? Bug [1/2 ✓]: Analysis Report, Analysis and Key Moments game board popup perspective wrong It has be almost 90 days since this feature was broken and it has only partially been fixed.

Similar issue reported here: Bug [ ]: Analysis Review Key Moments seem strange as mistake & inaccuracy not, good move was
What are the current criteria for key moments?

My problem is after my last game the coach took me through the game, but only showed me where my opponent had better moves. I had the option to "retry", but it was not for my move!
There are some games I played which must have some Key Moments, but there is no Key Moments button. Is this normal?