Rating points refund problem

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e4_guy

Lost one rapid game to player whom I reported few hours later and he got banned right after the report.

No rating points refunded.
https://www.chess.com/live/game/4160061298

I don't care much about rating points, but maybe other users do, if this is site-wide problem then I better report it.

MainframeSupertasker

He cheated in that game too. You should get rating points!

jdcannon

Hmm. Weird. I will take a look. 

Kikissgwene

I had the same issue, played this guy in 5 30-second games, managed to flag him once but most of the games looked like this: https://www.chess.com/live/game/4144792231

I reported him and he got banned for Fair Play but haven't recieved any points back as well. 

No worries about the points though, but I just thought I'd just share it because I had the same issue.

ChristOurSavior

I was refunded a lot of points at first but i havent been refunded in ages...So weird. Maybe its just me getting lucky and never playing cheaters. 

e4_guy

I also received few refunds but not this time, most probably some bug there.

e4_guy

And another case:

https://www.chess.com/live/game/4177207921

Also no rating refund.

jdcannon

working on it. 

e4_guy

Problem seems to be fixed, just got the refunds for these two plus another one banned today.

juni_91

My opponent is banned and I did not get rating points back, I have not played 100 games and 90 days have not passed...

https://www.chess.com/live/game/4019167348

 

juni_91

And another case:

https://www.chess.com/live/game/3960751319

Closed,Online Oct 13, 2019 game played,аug 19, 2019, 1:49:59 PM GMT+

Also no rating refund.

ChristOurSavior

I keep getting these messages recently. But i never get refunded points ever. I usually only submit reports after games bc i think they are suspicious. Are they just always giving warnings but never refunding for the losses we have?

Dear liamchez

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