Accidentally resigning a game.

Sort:
PsYcHo_ChEsS
Optimissed wrote:

I have never done it but it is definitely a mistake in the design of the interface to have the resign button so close to the scrolling arrows. It would be very easy to resign accidentally due to the present design. All someone needs to do is scroll quickly through some moves and take their eye off it.

That's exactly what happened with me. Scrolling thru the moves using the arrows, you are looking at the board and not at where your mouse pointer is. But beyond that the real issue with the design IMO is having the "are you sure?" confirmation pop up immediately next to the resign button. Again, if you just placed that popup at center screen, someone would be much less likely to accidentally click it. 

TheHarbingerOfDoom
He can’t help what he’s called Jane Cummings. If that’s what his mother wanted to call him it’s not his fault.
Moguelo1978

las 2 últimas partidas las perdí por abandono, pero yo no toqué la tecla de abandono, se hizo automáticamente. ¿cómo pudo ocurrir esto?

samtile
KCJ4 wrote:

^ This.

It's absurd how some people are agreeing with you that the resign button is "too accessible" and should be moved somewhere else. It is perfectly fine where it is, you literally have to try to resign to have that happen to you. You don't just accidentally click two buttons to resign, especially when you know where the button is, always. It doesn't move away. You have played 50+ daily games. You saw where the resign button is, 50+ times...

I just don't understand. If you have trouble clicking the big arrow buttons in analysis mode to the point of accidentally clicking a small "resign" button below the much bigger arrow buttons, I don't know what to tell you. Must have a humongous cursor or something.

 

It's really not absurd. The resign button is right next to the "move back" button when looking back through a game. If I'm trying to go back several moves, I'm clicking 4 or 5 times in quick succession. It's very easy to accidently resign in this scenario. It is a usability issue and your suggestion as it being "absurd" that it is too accessible is absurd in itself.

KCJ4
samtile wrote:
KCJ4 wrote:

^ This.

It's absurd how some people are agreeing with you that the resign button is "too accessible" and should be moved somewhere else. It is perfectly fine where it is, you literally have to try to resign to have that happen to you. You don't just accidentally click two buttons to resign, especially when you know where the button is, always. It doesn't move away. You have played 50+ daily games. You saw where the resign button is, 50+ times...

I just don't understand. If you have trouble clicking the big arrow buttons in analysis mode to the point of accidentally clicking a small "resign" button below the much bigger arrow buttons, I don't know what to tell you. Must have a humongous cursor or something.

 

It's really not absurd. The resign button is right next to the "move back" button when looking back through a game. If I'm trying to go back several moves, I'm clicking 4 or 5 times in quick succession. It's very easy to accidently resign in this scenario. It is a usability issue and your suggestion as it being "absurd" that it is too accessible is absurd in itself.

First of all, it's distinctly below the back button. By a considerate amount. Unless your hand is shaking uncontrollably while you rapidly click the back button, you shouldn't accidentally be able to resign. I cannot imagine accidentally clicking resign and the confirmation button while clicking on the back button, both on the web and mobile version. It's very absurd.

Like I said, you know where the resign button is, is it hard to just be mindful of it while checking previous moves? Sure, an accident might happen, maybe your hand was jerked from a muscle twitch all the while continuing to click on the mouse. I'm not arguing that you should be perfect. What I'm arguing is that it's at fault of the user, and you shouldn't complain about the design, and move on. 

Chess_Monk1
Optimissed wrote:

Stop being a dick.

Language?

KCJ4
Optimissed wrote:

That's like arguing that there's no gang plank, you have to jump on board and it's your fault if you fall in.

Stop being a dick. happy.png

Hilariously bad analogy. And I'm not being one, I'm just telling you like how it is. The UI is perfectly fine, you're just triggered because you're one of them, who somehow managed to resign "accidentally". It's hurting you inside because you know you're in the wrong. Just stop resorting to going to the forums to complain about it, and be mindful of where your cursor is...

Danny_Kaye
KCJ4 wrote:
Optimissed wrote:

That's like arguing that there's no gang plank, you have to jump on board and it's your fault if you fall in.

Stop being a dick.

Hilariously bad analogy. And I'm not being one, I'm just telling you like how it is. The UI is perfectly fine, you're just triggered because you're one of them, who somehow managed to resign "accidentally". It's hurting you inside because you know you're in the wrong. Just stop resorting to going to the forums to complain about it, and be mindful of where your cursor is...

its nice that we have so many chess players now that this kind of nonsense has enough following to form a large group that are sure they're in the right. like with anti vaxxers but harmless happy.png

BabaganoushPlayer

just put confirm resign? on your settings

Vasu_Polu

The "resign" button just below the "move" arrows is an accident waiting to happen. I have lost at least two games from a winning position in the past few weeks. That said, there's nothing that can be done about it. The most common scenario is when you are rapidly clicking the arrows to cycle through the moves and the mouse slips to the resign option and you continue to click at a high speed. I did write to support requesting they consider moving the resign option where it is not so easy to accidentally click on it but I am not holding my breath.  

NilsIngemar

A game is without meaning. 

RedIscariot
Epiloque wrote:
Vasu_Polu wrote:

The "resign" button just below the "move" arrows is an accident waiting to happen. I have lost at least two games from a winning position in the past few weeks. That said, there's nothing that can be done about it. The most common scenario is when you are rapidly clicking the arrows to cycle through the moves and the mouse slips to the resign option and you continue to click at a high speed. I did write to support requesting they consider moving the resign option where it is not so easy to accidentally click on it but I am not holding my breath.  

yes there is. The confirm resign button solves that. No need to move it when there is already a safeguard in place

Eh. It happened to me this morning. It's frustrating.

The issue is that the move history arrows are frequently multi-clicked. Moving the resign button would make the "confirm" dialogue a lot more effective. Someone else also suggested hiding the button while in analysis mode.

But I've been told this has been a problem for ages and it's never been addressed, so I fixed it myself. I made a chrome extension (Never Surrender) that removes the resign and draw button entirely from daily games. tongue.png

RedIscariot
Epiloque wrote:
RedIscariot wrote:
Epiloque wrote:
Vasu_Polu wrote:

The "resign" button just below the "move" arrows is an accident waiting to happen. I have lost at least two games from a winning position in the past few weeks. That said, there's nothing that can be done about it. The most common scenario is when you are rapidly clicking the arrows to cycle through the moves and the mouse slips to the resign option and you continue to click at a high speed. I did write to support requesting they consider moving the resign option where it is not so easy to accidentally click on it but I am not holding my breath.  

yes there is. The confirm resign button solves that. No need to move it when there is already a safeguard in place

Eh. It happened to me this morning. It's frustrating.

The issue is that the move history arrows are frequently multi-clicked. Moving the resign button would make the "confirm" dialogue a lot more effective. Someone else also suggested hiding the button while in analysis mode.

But I've been told this has been a problem for ages and it's never been addressed, so I fixed it myself. I made a chrome extension (Never Surrender) that removes the resign and draw button entirely from daily games.

you can use the arrow keys to just avoid that

Sure. Or I can just remove the button.

RedIscariot
Epiloque wrote:
RedIscariot wrote:

Sure. Or I can just remove the button.

One solution involves you writing a code to not have the button there period, making it impossible to resign in positions like this

The other requires you to just hit the arrow keys negating the problem in the first place, and still allowing you to resign. I wonder which is easier.

One can be easily toggled off when I need to use the resign or draw button (roughly once a week), the other requires me to bring a keyboard any time I'm lazing on the couch and using the computer on the big screen.

It was literally two lines of CSS and a cookie-cutter json manifest. It took about 5 minutes, and improves my quality of life.

I don't have to wonder. I know which is easier.

RedIscariot
Epiloque wrote:
RedIscariot wrote:
Epiloque wrote:
RedIscariot wrote:

Sure. Or I can just remove the button.

One solution involves you writing a code to not have the button there period, making it impossible to resign in positions like this

The other requires you to just hit the arrow keys negating the problem in the first place, and still allowing you to resign. I wonder which is easier.

One can be easily toggled off when I need to use the resign or draw button (roughly once a week), the other requires me to bring a keyboard any time I'm lazing on the couch and using the computer on the big screen.

It was literally two lines of CSS and a cookie-cutter json manifest. It took about 5 minutes, and improves my quality of life.

I don't have to wonder. I know which is easier.

bruh

5 mins is more work when literally no effort is required to press the arrow keys. Plus you have to toggle it off each time you want to use the resign or draw button.

The only situation I can think of where this becomes easier is if you are using the computer on a big screen, or mobile, but on mobile you have to tap on it multiple times so you won’t just easily resign. As for the computer on the big screen, I have no idea what that is. Could you please link me a video explaining or showing that? AFAIK, computers come with a keyboard already, meaning you always have it. How else would we be typing this up?

(Quick edit: 5 minutes of up-front work, in my opinion, is well worth preventing even one accidentally resignation if I "forget" to use a keyboard. That's why I made the extension the first time it happened.)

Sometimes I plug my laptop into the projector and watch Netflix or something. I'll occasionally check in on daily games. It's easier to just use the mouse rather than go all the way to the laptop.

Literally almost any computer can be plugged into a modern TV or projector.

ANYWAY. Your opinion is very clear. The confirmation button is sufficient. Not everyone agrees, however, and--even beyond atypical setups--not everyone wants to play with a keyboard. Some people just prefer mouse-only play. I certainly do.

OP and a few others said they thought it would be nice to have a slightly bigger barrier to resignation, since it's such an uncommon action. I agreed. So I came up with a solution. 

I posted it on the chrome store (for free) so that others could use it if they want. If you don't want to use it, don't use it. If you do...

Never give up. Never Surrender.

Boogalicious

I've done it a few times in blitz. It really is located in a troublesome place.

JamieDelarosa

The site glitched and resigned a game I was winning, with no warning.  I reported it, but never heard a word back from staff.

That's what having a premium membership for five years and being a top gifter on the site gets you.

PsYcHo_ChEsS

In my opinion the problem is made up of three design issues:

1) The resign button is available within analysis mode. You can't make your actual game move within analysis mode, yet you can resign the game? Doesn't seem logical. 

2) The resign button is located very close to the arrow buttons that you use to go thru the game moves. 

3) The "Are you sure" confirmation popup comes up immediately below the resign button.

To me, the simplest fix is to just move the "Are you sure" confirmation to center screen rather than have it pop up so close to the resign button. This way, if you accidentally hit resign, it would be extremely unlikely that you would move the mouse pointer way up to center screen and click "yes" accidentally. But truly, to address any one of these issues would probably make accidentally resigning much less likely. 

1Na3-10

f

JamieDelarosa
theendgame3 wrote:
JamieDelarosa wrote:

The site glitched and resigned a game I was winning, with no warning.  I reported it, but never heard a word back from staff.

That's what having a premium membership for five years and being a top gifter on the site gets you.

We all have to wait- no special treatment I'm afraid.

It has already been a month.  There will be no action on the report. Stop acting like a mindless twit.