I'm having the same problem and have for a while now. It's really poor and there doesn't seem to be any explanation for it.
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It has gotten to the point that I might stop playing until the issue is fixed. I Can't get through a game without the server disconnecting and spending a long time waiting to reconnect. Sometimes it just disconnects again and doesn't come back. Not sure what the issue is but it really messes with gameplay. I know I'm not the only one dealing with this issue. please fix the issue chess.com, I like 4-player chess but it's not fun anymore.