All Chess.Com Email Notifications Are Off But I Still Get Emails?

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sonnyvarioni

I can't get Chess.com to stop sending me emails. I have unchecked literally every box under email in Settings / Notifications. This morning I got a 'Take a 1-min Survey For a Chance to Win a Free Diamond Membership' email. Make it stop!

ChessSBM


Go to Settings > Notifications then disable those: 

sonnyvarioni

Did you read my post? "I have unchecked literally every box under email in Settings / Notifications."

ChessSBM

Sorry I misunderstood then. I guess contact chess.com for best answer: 

https://support.chess.com/article/295-how-do-i-report-a-bug-or-make-a-suggestion

 

madilozturk

I also have the same problem; I keep getting emails from chess.com, although the corresponding boxes are unchecked...