Chess.com Site Speed - Notice Anything?

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Avatar of downtime

One of my games has reverted to a position form several days ago.  It says I only have 8 hrs left but it won't let me move.

Avatar of RGR367

I cannot make a move!

Avatar of smartboyqu

The above problems occurred on my games too! All my online games rolled back to the positions a couple of days ago - I was just wondering I had entered into sort of 'time channel' or some thing...

And I can NOT make a move...

Avatar of grandvar

In some of my games it´s my opponents move but the clock is set on me?!! And I am loosing on time! Noticed this this morning.

Avatar of kohai

Working on it now - Sorry :(

Avatar of WolfLeader

Neither can i, and i have 24 hours left HELP US

Avatar of Salitos

Can't move and I can't see the move my opponent did...

Avatar of tookArook
yes same here ...all my games say my move but shows my last move and not opponents???
Avatar of maabouhameideh

thank you a lot, it's fast.Laughing

Avatar of kohai

For those who can't move in their games

Can you please hard refresh your browser, we're hoping this is fixed now.  Ctrl and F5  or use the top refresh button on the browser.

Please let me know asap if you're still having problems or if its fixed for you now.

I am sorry about this :(  Also, if games have timed out, let me know and i'll restore them. Please use the other threads already created to post about 'game move' issues thanks

Avatar of tookArook
not sure if this bug is related to server...but my games in progress shows 13 but I have way more than that???
Avatar of kohai
tookArook wrote:
not sure if this bug is related to server...but my games in progress shows 13 but I have way more than that???

fixed

Avatar of boylemarky

It runs super smooth.

Avatar of Rosycloud
erik wrote:

We're now using a new service that is supposed to make everything faster, especially for non-US members. 

The first few pages might load more slowly (as the site figures out where you are and gets some initial files), but should be zippy after that. Let us know what you think!


Every new start-up page is so ridiculously slow, it's not funny.  Real test of my patience.  I had to go away do something else, then come back.  It took so long for the "Post Your Reply" page to load, I actually played a game while waiting for it to load.

It is very fast once its loaded, if I have the patience to wait.  By the way I use host file to stop the ads, don't know if that have anything to do with the slow start-up, though other websites don't seem to be affected.  Any remedies?

Cheers!

Avatar of ChrizzzKizzz

I would like to take the opportunity and say thanks for a great and very professional chess site. THANKS!!

Avatar of Steelerfan71

Two days ago, 3/31,  I logged on to make a move on a game and the system would not allow me to make the move.  It kept sending me to a page that just gave the information for me and the guy I was playing.  Thinking there may be server issues i did not worry about it since the game said I had two days left to make the move.  Today I log on and it says I lost the game due to time.  It's just one game so I'm not that concerned about the loss, but, if this occurs again what should I do?  Please advise.  Thanks.

Avatar of kohai
Steelerfan71 wrote:

  Today I log on and it says I lost the game due to time.  It's just one game so I'm not that concerned about the loss, but, if this occurs again what should I do?  Please advise.  Thanks.


There was an issue with online games this morning, but that has now been fixed. I've restored that lost game for you so you can continue playing it.

Avatar of GilbertoPC

Thank you, it is really faster.

Avatar of downtime

Can I  please get my game restored? I lost on time becasue the game showed a position from several days ago and that it was my opponent's move, but yet my time keep running down and I couldn't make any moves. Ok thanks, no big deal it's only one game but it was starting to get interesting.

Avatar of kohai
downtime wrote:

Can I  please get my game restored? I lost on time becasue the game showed a position from several days ago and that it was my opponent's move, but yet my time keep running down and I couldn't make any moves. Ok thanks, no big deal it's only one game but it was starting to get interesting.


done