Closing my kids accounts

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spaughbradley

My wife opened a ticket, grandma opened a ticket, my son opened a ticket. Nothing from chess.com

It is impossible to get any kind of help here.

This site has no human support. What the heck ????

Martin_Stahl
spaughbradley wrote:

My wife opened a ticket, grandma opened a ticket, my son opened a ticket. Nothing from chess.com

It is impossible to get any kind of help here.

This site has no human support. What the heck ????

The site has a whole team of support staff

Miraan2613

As someone said earlier it could be because there are many accounts linked to same ip address? I remember my alt was closed for no reason too but idk its sad

4435Historyisthebest

May be a mistake like chess.com may have ment to ban someone else's also abuse means any reason that is not fair play like having extra accounts so they may though it was extra accounts

4435Historyisthebest

also the ai sends the messages to service just email chess.com that will clear it up

RonaldJosephCote

To the OP....... the're probably operating with a skeleton crew because today IS Sunday. See what happens Mon, or Tues.

AndrewSmith

I'll put forward to staff to see if they got your ticket for a reply

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