Temporary blocking (even for the chronically guilty) is a good rule of thumb.
Let a thousand flowers bloom?
Only when they carpet bomb your thread, is your hand (to block) truly forced.
erik, we are frustrated
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@erik
AlCzervik wrote:
due to the lack of response on being shut out of games, i have now contacted staff through the channels they tell us to use (ugh).
i am disturbed that i see staff locking topics and intervening when cheating or a competitor is mentioned, and, quickly, yet, the issues here receive no response. everyone should see that it is disingenuous to ignore site issues but quickly remove any mention of any competitors. as if no one here knows of the other sites?
i will copy/paste the response received. yep, i am going to post the responses from you, the staff member.
do not write that these interactions are private. it is well known that staff has access to so-called pm's and reads them.
of all issues brought forth here, isn't being unable to play of importance to you?
this post was four days ago. i have received zero response.
nothing in this topic for the members and nothing when we send in a ticket.
but, god forbid i write the competitor's name where i am now going to play...
AlCzervik wrote:
AlCzervik wrote:
due to the lack of response on being shut out of games, i have now contacted staff through the channels they tell us to use (ugh).
i am disturbed that i see staff locking topics and intervening when cheating or a competitor is mentioned, and, quickly, yet, the issues here receive no response. everyone should see that it is disingenuous to ignore site issues but quickly remove any mention of any competitors. as if no one here knows of the other sites?
i will copy/paste the response received. yep, i am going to post the responses from you, the staff member.
do not write that these interactions are private. it is well known that staff has access to so-called pm's and reads them.
of all issues brought forth here, isn't being unable to play of importance to you?
this post was four days ago. i have received zero response.
nothing in this topic for the members and nothing when we send in a ticket.
but, god forbid i write the competitor's name where i am now going to play...
Welcome to the club.
Feb 18, 2020
0
#567
Cheese or lychee, that is the question. Everything will be in code from now on.
Put mine on wry please,,,
Swirl wry, if you may.
almost a month now with no response to two tickets about getting shut out of games.
do i need to send in a ticket about not receiving a response to other tickets?
Do you still have the ticket stubs from those inquires Al? If not , there may be no record of them on file.
AlCzervik wrote:
almost a month now with no response to two tickets about getting shut out of games.
do i need to send in a ticket about not receiving a response to other tickets?
To 52's point, Chess.com is best served on wry.
Yes. It is apparently in the terms of service we all agree to. Oh, forgot... it also says that chess.com can change any standard at any time on a case by case basis. Which, is what happens on a painfully awful & often basis.
Perhaps it will taste better served with a little salt?
I admire Al's persistence. Wryness too.
But all rook and pawn endings are draws, (in a manner of speaking). 
Mar 9, 2020
0
#575
https://www.chess.com/forum/view/site-feedback/the-new-daily-chess-tag-is-horrible
At least we know the site is working on the most pressing issues of the day.
Orange Chris I presume.
Mar 9, 2020
0
#577
I would say PAYING MEMBERS get top priority.You expect way too much for FREE
codyboy65 wrote:
I would say PAYING MEMBERS get top priority.You expect way too much for FREE
thanks so much for chiming in with relevant commentary (oh, and thanks for the pm with name-calling included! you're a class act!)
up until yesterday-yes, just yesterday, i was a paying member here, so, thanks for paying attention...
also, if you had bothered to read the topic, you would see that the issues brought forth are not parsed based on whether the member pays or does not.
it is also noticeable and telling that some staff members i have dealt with in the past are posting their same bs responding to members in other topics, but have stayed away from this one.
a cursory post means nothing if the issue(s) brought forward are described (as it has been to me) as "we'll get back to you", and then there is no follow up.