Money talks and BS walks? Those pesky humans need to get in line?
erik, we are frustrated
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tuna-the-kahuna wrote:
absolutely brilliant post by the tickler!!
Free speech and the needs of 9/11 have provided the wherewithal for AI oversight. Free country still? Let's hope so. At least our internet artists (above) will always be free, while our citizens continue to star in The Apprentice, (Part 2). 
Send me a challenge when you have the chance, panda, although I'm busy de cojones.
lfPatriotGames wrote:
They are just doing it for your own good. To keep it a fun and friendly place for all. It seems like the things people want here aren't fun and friendly, so, they have to remind you what fun and friendly is. Whether you like it or not.
To be fair, we need to be told that. People like us cannot be trusted to react together in a nice way. We have to be herded, or else we're feral.
lfPatriotGames wrote:
Could it be you are not looking at it from their point of view? Isn't it possible they very well know who is complaining? Valid and constructive criticism is something people do if they want to see the product or service get better, which is what most of the criticism is about. If they didn't care or didn't want it better, they wouldn't say anything. which is exactly why i started this topic. social panda and i have sent in tickets about basic functions of the site not working, and have received zero feedback. david (staff) even wrote in one of my topics he was going to ignore the complaints there. the sad irony is that he was quick to lock it when a competitors name was mentioned in passing-but he still ignored the issues.
BUT, your point about longtime members complaining could be something they are very well aware of. Wouldn't you agree most members are fairly new members? Wouldn't you agree that most of the longtime members who complain are the very small minority of revenue generators? Could it be that the concern isn't about what YOU want, maybe it's about what chess.com wants. It might be as simple as maximum revenue in exchange for least amount of trouble/outlay.
In all honesty that's probably what I would do at my business. Why would I accomodate the complaints and criticisms from a minority of customers who want something different than what I want? If I make my business unfriendly to them, if I marginalize, censor, or even outright ban them from my business, I dont have to deal with them anymore. The majority of customers, who might be newer and who provide more revenue are the ones I would cater to.
based on your last paragraph, i'm surprised you aren't already staff. ignore and ban members with concerns?
as far as "catering" to other (newer) members, i do not remember any outcry for flair, puzzle rush, achievements, etc. these things just appeared. in virtually all my topics in help and support, the concerns are about functionality.
Sep 26, 2019
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#48
AlCzervik wrote:
i forgot to mention a very important point in the op.
erik, you and staff need to step back and consider who the people are that are asking these questions. it's not fly-by-night members only here for a month complaining just to complain.
no, it is people concerned about your site! if we didn't care, we wouldn't bother posting about issues.
and, those times when i have been, um, a pain in the a$$, they are due to provocation as described by panda not being able to play, baddy not being able to post, and the things mentioned in the op.
--- Great points however the way things are going around here I will soon have to learn a new song ( " I Don't Care Anymore " ).
or you could go with "Let It Be".
Sep 26, 2019
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#50
There are stats around here somewhere about how many tens or hundreds of thousands of tickets are submitted monthly and how action is taken on many thousands. But we have a dozen or so forum addicts who are furious they aren't getting enough attention because they want to be able to post more than 3 posts in a row in a single thread, and other trivia. This is one of the most visited sites in the world. Take a step back and you will see how laughable this whining is.
bonebroth wrote:
rampant, is broken, is infested, is sus
n it's still better than lichess n chess24 combined
Not Really one is all free And you get what you pay for
forked_again wrote:
There are stats around here somewhere about how many tens or hundreds of thousands of tickets are submitted monthly and how action is taken on many thousands. But we have a dozen or so forum addicts who are furious they aren't getting enough attention because they want to be able to post more than 3 posts in a row in a single thread, and other trivia. This is one of the most visited sites in the world. Take a step back and you will see how laughable this whining is.
forker, you are clueless on this (which is surprising for one that has been here so long). that YOU have nothing to complain about is of no consequence. if this truly means nothing to you, move on.
since you are participating, i will give you just one example of how the three post limit is stupid. it is not about attention, as you write (you sure do a lot of assuming). there is a rather old baseball topic that has dwindled to only about four or five posters. as the season goes on, one of us might want to post more than three times consecutively.
also, the size of the site does not matter. if the site is growing, so should the amount of *capable* staff members. when tickets have been sent in in the past, there was a boilerplate email response that cc was looking into it, followed by a specific response about the issue. as i have written, i sent three tickets in with no response.
Sep 26, 2019
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#53
forked_again wrote:
I don't feel the need to complain about anything about this site. Just saying.
i was thinking the exact same thing
so then, why post here?
He likes looking in the mirror, probably.
Sep 26, 2019
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#56
forked_again wrote:
There are stats around here somewhere about how many tens or hundreds of thousands of tickets are submitted monthly and how action is taken on many thousands. But we have a dozen or so forum addicts who are furious they aren't getting enough attention because they want to be able to post more than 3 posts in a row in a single thread, and other trivia. This is one of the most visited sites in the world. Take a step back and you will see how laughable this whining is.
I believe that to be able to play chess in a chess site is something important, and that staff should help me to solve the problem, or at least tell me what the problem is and when is going to be solved.
Thank goodness for the 3 post rule!
Tomorrow you will all wonder why the change of heart.
I hope.
Sep 26, 2019
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#60
returnofthesonof wrote:
Tomorrow you will all wonder why the change of heart.
not to worry, the bunny shall serve as your witness - dump posts from @selficideZ, a repeat @redgirlz obsessor. why don't they have bots to catch this instead? talk about frustrated & possibly previously constipated
1. The bots are the inevitable result of using low-cost or no-cost AI tech to control the wily, unpredictable, troublesome, unpleasant and quarrelsome human beings that flock to any web site and abuse the Chat, Forum Message and Game playing capabilities. Blame H. Sapiens. Alternative would be to hire human monitors and make the annual subscription 10x more expensive.
2. You don't have to retype, just ctrl-A to select all, ctrl-C to copy, then ctrl-V to paste.
3. Please do not confuse talapia with Management, I am only interpreting based on observation. Management has designated me a poor sport at times, or so I think, I am not really sure what my status is now. I get asked after every game to say "Good game!" to my opponent, so clearly the bot deems I require training diapers.
sorry man, couldn’t be bothered remembering those keys.
No thank you, that is how I am able to make a living. Please do not bother remembering things like that, I will take care of such trivia, for $xx /hr.