I think you have to play enough fair games that the percentage of fair games rises above a certain level. If you aborted a lot of games it may take you a while to rise above that. I dont know what that number is. Try looking in FAQ or something.
How long does it take for me to stop being banned?
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If you go on live chess, and into the "Help and Support" room, ask a moderator there, about why it hasn't been lifted. It's their "Fair Play Policy" that you broke (not saying that I haven't done it before :). Ask them why it hasn't been lifted, and how long you have been playing fair/ how many games you have played. That should do the trick.
Hey guys, I'm pretty new and a while ago I got restricted because I aborted too many games. I did this out of ignorance not knowing it was against the rules. But I've been playing fairly for a couple weeks and it hasn't been lifted! I didn't know about the rule and wasn't intending to be a nuisance. So I was wondering if anybody knows how long it usually lasts? Because I'm tired of having to wait 5 minutes between games! hahaha. :)
Thanks to anybody who responds. :)