Opponent leaves the game while loosing the game, but I end up loosing? - Chess Forums

Jun 9, 2018

0

#1

So I’m new to this app. I was just playing with one opponent and had good advantage. At some point opponent stops playing and his clock continues to count down. I assumed he closed the up and I was just waiting that time will run out and I will be the winner anyways. But then at the end I got a message saying “opponent won by abandonment”. WHAT??? Am I lacking the knowledge of some critical chess rule?

baddogno

Jun 9, 2018

0

#2

Sounds like a classic "temporary disconnect". Happens often enough that they wrote a couple of articles about it, Next time an opponent is taking too much time, hit the refresh page; you may find your opponent has already moved! Let me find the articles....

https://support.chess.com/customer/en/portal/articles/1444918-my-internet-connection-is-fine---why-am-i-getting-disconnects-

and

https://support.chess.com/customer/en/portal/articles/1444849-why-did-the-clock-times-suddenly-change-the-clocks-seem-broken-

ArtyomMe

Jun 9, 2018

0

#3

I appreciate the response and the links to the resources. I was using the iPhone mobile app though, yet it’s clear that this is precisely what happened.
At this point I’m not sure I want to keep using this app, and I’m certainly going to review this app in the App Store. This is simply unfair.