pgn will not download

My pgn request is always answered with a message to wait for the previous request to finish.

I have waited over 1 day. Nothing has been emailed. I still get the same message.

How can it be cleared?

Thanks

There have been a couple other reports of this to Help and Support. Will you let me know what operating system and browser you are using please? 

I doubt that this depends on the browser. On my Mac (Snow Leopard, up-to-date), latest versions of Safari and Firefox both refuse to download PGNs.

I was looking for any similarities. :) Are you still experiencing this today?

Yes, just tried to download one game, got red banner.

Another person started yet another thread on this: http://www.chess.com/forum/view/help-support/pgn-downloading-not-working

I've created a ticket for this now so the programmers can take a look to see whats going on for you

Hi

Windows7 Firefox.

pgn downloads still not working.

Hi again

Just tried (and failed) on another machine Windows XP and Chrome browser.

Its working now.

Thanks