Guys, there will always be cheaters on this site, unless there is some kind of software, and then cheaters may even find a way to get around that. If people want to cheat, they will find a way to cheat. And you continue to ostracize not only cheaters, but everyone who has ever made a mistake. He cheated...have you ever cheated before at anything? Not just chess...a test in school? Have you ever lied? You are in the same boat as this fellow. He apologized, and I respect that. That is more than a lot of people obviously do - most are unrepentant, and blow off hot air to Erik.
If chess.com chooses to not let him back, I understand that viewpoint. But let's take a look at ourselves for a minute...at least look at it this way. He did apologize. If you are going to be hard-hearted about that, then remember the next time you mess up, maybe in your marriage, or with your children, parents, etc., and you want to come apologizing. Think about how it would feel if your apology went unaccepted. It would feel cold.
I am not advocating him, but please, think about yourselves when you talk like he should be sent to chess exile...it is very cold natured. I accept his apology, and I would accept yours too, if you were to apologize to me. As long as you continued to demonstrate those behaviours, obviously I wouldn't play with you. But not even a second chance, to someone who gave an apology? Think about it.
So did he only cheat in one game, or was it dozens? Hundreds even? This was not, I imagine, a one time deal. If your wife cheats on you once, and apologizes voluntarily, do you forgive her? Maybe. What about if she cheats on you consistently for a year, and only apologizes once you catch her? No way.
And do we all slip up? Sure. We all lie. I'm sure most of us cheated on a test when we were kids. And when we were caught, we suffered the consequences.
One of the early lessons of childhood is "sorry doesn't cut it."
I reckon it was pretty unusual for Eric to receive such a reply from a caught cheater. Too bad it was Kepler and not the obvious, arrogant fraud in our midst.