Trolls
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[COMMENT DELETED]
Jun 21, 2016
0
#2
For every troll that gets their account closed or gets reformed, another one crawls out from under the bridge.
The website has some tools to deal with them on a personal basis. You can block if you feel the need. If their behavior is especially egregious then you can screenshot (if in chat) and then report.
https://support.chess.com/customer/portal/emails/new