DDOS/hackers

I've noticed in a few matches recently that I am getting timed out for my connection. In game it says I am red bar, low connection. Yet when I check my actual connection it is 'Strong'. What exactly is going on here? Something clearly doesn't add up/
Clients never directly connect, so your opponent can't impact your connection.
https://support.chess.com/article/213-how-do-i-fix-my-disconnect-lag-issues
https://support.chess.com/article/4720-online-chess-performance-optimizations
I've noticed in a few matches recently that I am getting timed out for my connection. In game it says I am red bar, low connection. Yet when I check my actual connection it is 'Strong'. What exactly is going on here? Something clearly doesn't add up/