Where are the puzzle rush to learn???

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Soliches2

Yesterday an today there were the mode "learn" in puzzle rush, where I could try the puzzles without the clock running. Where is this mode now? The botton is gone!

baddogno

I know.  In another thread, a user mentioned that it has now appeared in his iOS app, so I guess it was some kind of a beta test.  Guess we're stuck with Unrated tactics trainer until it shows up again.

flashlight002

Guys I spoke to customer support and they said the learning mode should be there! I suggest you let them know that you also cannot see it in your browser. 

Soliches2

Thank you! I could see it the other day, but now it's gone. Also in my mobil frustrated.png I will talk to them, too thumbup.png

shnitez

it is in ¨play¨

shnitez

in the left side

shnitez

it have a mark with ¨new¨

flashlight002

@shnitez we know where puzzle rush is. We can see the new icon. It's when one clicks puzzle rush....then the learn option is not available anymore. The learn circle and functionality is gone. It used to look like this:

It now looks like this: As you can see.... learning is gone.

 

Soliches2

Yes, it's like you told @flashlight002: One day I had this circle with the crone "learning", but the next day it was gone. Now I only have the circle with the burning puzzle piece. But it seems that other people stil have it? @shnitez?

I wrote a mail to custumer support...

flashlight002

@solichess2 Support have got back to me to say....and I quote "I have spoken to our dev team and we have removed the learning option for now to remove glitches/bugs they may have found! This will BE REPLACED very soon!!"

So I look forward to it being up in the near future better than ever!

Soliches2

Ok! Thank you very much! Customer Support answered me that perhaps it is a problem with my browser. But it seems that she hadn't the information they told you. 

Than we have to wait...

flashlight002

@Soliches2 there is NOTHING wrong with your browser. I can't believe someone in support told you that. 

Soliches2

Well, they did. I wrote back that the problem exist not only at the computer, in my mobile too and there I was using another browser. Till now they didn't wrote back... meh.png

But thank you very much for answere my!!!

flashlight002

@Soliches2 my pleasure. Hopefully they bring it back soon. It is on the iOS app already. So if you have an Apple device you can use the app in the meantime. It isn't on the Android app yet(neither is puzzle rush). I guess all we can do is wait while they figure out their mistakes and bugs. One additional way to practise unrated puzzles is to go to the tactics section and choose the "custom (unrated)" option. Then one can choose the category of tactic/puzzle category to practise on. Their list is difficult to work with because if you only want to practise say the  "simple checkmate" category one has to go and uncheck all the other 45 categories! But I guess it is better than nothing right now.

Soliches2

When I play be mobile I use chess.com by Internet (Samsung Internet o google chrome) to play puzzle rush, becourse it's right, with the app no it's possible.

And I tried the unrated tactics, the simple checkmates, but it results that for me it was not so simple :-D. So I choose the rating score low and than it worked. wink.png It's an alternative, but I liked more the puzzle rush learning mode...

Yes, we have to wait!

Soliches2

From support they told me "We have returned the ‘Learning’ section." Well, I still can't see it :-( 

Can you see it now?

flashlight002

Nope still missing! I don't see it.

flashlight002

And just in case they tell you to clear cache and cookies-I did that. It still is not there.

Soliches2

:-D Yes, that's what they told me! 

Ok, thanks! I will write back to support. Lets see what they are telling now...

flashlight002

@Soliches2 did you ever get an answer from support? It seems the "learning" section on puzzle rush has died a quick death for some reason.